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robertw44482386
Inspiring
December 1, 2024
質問

Infuriating Genuine Service Alert popping up and blocking everything on my screen...

  • December 1, 2024
  • 返信数 3.
  • 595 ビュー

This is especially infuriating since they took the usual money out of my account just today as it is the first day of the month. 

Why now after all these years of paying them and using their products?

 

このトピックへの返信は締め切られました。

返信数 3

Participant
December 3, 2024

Totally understandable—it's frustrating to face issues right after they charged you, especially as a loyal customer. Hopefully, Adobe resolves this soon. At least version 13 keeps you running for now.

c.pfaffenbichler
Community Expert
Community Expert
December 2, 2024

If @Ged_Traynor ’s advice should not have solved the issue could you post a screenshot of the alert? 

Ged_Traynor
Community Expert
Community Expert
December 2, 2024

@robertw44482386 have you tried signing out of the Creative Cloud app and signing back in again