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Roland_Rick
Known Participant
May 20, 2021
질문

Initializing Video Export hangs infinitely

  • May 20, 2021
  • 1 답변
  • 479 조회

Possibly the last version this has been working has been 2018 or so.

If I make first a frame animation, export the gif, then I want to export additionally a mp4, Ps hangs as soon clicking "Render Video". The blue bar moves first quickly, slows down to the right side and never open the video export box as in earlier Ps versions. This "Progress" hangs infinitely.

As usual, it is not possible to report a bug directly to Adone. Dammit, it's the lausiest company ever.

이 주제는 답변이 닫혔습니다.

1 답변

Sahil.Chawla
Adobe Employee
Adobe Employee
June 12, 2021

Hi there,

Sorry to hear that Photoshop hangs, could you please try resetting the preferences and let us know how it goes?

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,
Sahil