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installation in w10 pro

New Here ,
May 19, 2024 May 19, 2024

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when I try to download photoshop from this page https://www.adobe.com/apps/all/desktop
I get a message saying "you need to update your system"
below are the characteristics of my know

Amanda3749048366wc_0-1716106181454.png

Amanda3749048366wc_1-1716106300887.png

 

 

same thing when I try to download premiere pro.
Thanks

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correct answers 1 Correct answer

Community Expert , May 19, 2024 May 19, 2024

The last time I heard about this, was when a Windows user kept being directed to a Mac download. Try a different browser if this is what's happening.

 

Don't install the applications directly! You need to install the Creative Cloud desktop app first. That's your application manager, and that's where you install/update/uninstall the individual applications.

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Adobe
Community Expert ,
May 19, 2024 May 19, 2024

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The last time I heard about this, was when a Windows user kept being directed to a Mac download. Try a different browser if this is what's happening.

 

Don't install the applications directly! You need to install the Creative Cloud desktop app first. That's your application manager, and that's where you install/update/uninstall the individual applications.

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New Here ,
May 19, 2024 May 19, 2024

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using chrome it works
Thank you

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