Installation of Photoshop CS6 (Extended) on Case-Sensitive Drives

[Guest]

I understand that under the "system requirements" the Adobe website says that you can't install PS CS6 (Extended) on case-sensitive drives (I'm using a MacBook Pro, OS X v. 10.7.4).  This seems to have been the case at least since CS5.

I didn't see this, and I bought (quite excitedly) the update from CS PS5 (Extended) to PS6.  I had NO PROBLEM installing PS5 on this drive. 

Of course, as other users have indicated, the installer refuses to let you install on a case-sensitive drive (e.g., no options to install on another disk).  There is also no mention that CS6 must be installed on the boot drive.

Requiring installation on the boot drive has serious implications for those of us who require case-sensitive drives for other work; I don't want to have to reboot from another drive when I use PS, and switch back and forth -- that's simply foolish.

From my point of view (as a user, granted), this is lazy programming, and this needs to be fixed ASAP.  At least in my case, I have a $400 lump of software just taking up space, when I want to be up to my eyeballs enjoying PS6 in all it's glory.

Outside an Adobe fix, I don't see a solution to this problem.  If I wipe my drive, format it as not case-sensitive, then I lose functionality for other critical work.  Further, I'm not sure that the process of  wiping the drive, formating it as non case-sensitive, and restoring everything from TimeMachine would even work (since the backup material is coming from a case-senstive drive and trying to go to a drive that is not case-sensitive).

The REALLY frustrating part is that I've installed Photoshop 3, 4, and 5 (and from much, much further back) on case-sensitive disks -- all with no problems.  It's only now that the issue smacks me in the face.

There's got to be a work-around, if not a "real" solution.

Whatever help you might be able to offer would be greatly appreciated; details can be sent to cdretk at gmail dot com.

I have hope, and I thank you in advance.

[Chris Cox]

>> They certainly were with CS5.

No, we have never been able to support case sensitive drives for installation.

We keep trying to solve it, but the dev tools (from Apple) keep finding new ways to prevent it from working.

Every cycle it's 2 steps forward, and 1 step back.

[Diogo123456]

I do not see how this can be a big problem. I mean, this is ridiculous!

Just simply use the correct cases. Please explain why i am wrong!

[Chris Cox]

We are trying to use the correct cases, but there are situations where the dev tools get things more than a little confused.

We've been working with Apple on this for a long time.  We find a few problems, Apple eventually fixes those, then a few new problems appear in the dev tools which we have to find and document, then wait for the tools to be fixed, etc.

[System Thaumagurgist]

Chris:

  I'm not sure what you are doing wrong, but so far Adobe applications are the ONLY ones that I have a problem with.

Currently I have

   Adwords Editor

   Audio Book Builder

  Chicken of the VNC

  Create

  Evernote

  Firefox

  Frostwire

  Transmission

  Google Drive

  Google Earth

  Google Sketchup

  Google Chrome

  Little Snitch

  Microsoft Messenger

  Microsoft Office 2003

  Microsoft Office 2011

  Nikon ViewNX

  Opera

  Openoffice

  Pacifist

  Photosweeper

  R-Studio

  Scrivener

  SeaMonkey

  Teamviewer

  TextWrangler

  Toast Titanium

  Transmission

  VirtualBox

  Wireshark

NONE of these have an issue with case sensitive file systems. 

Why does Adobe?

[Chris Cox]

Because Apple's tools have issues with complex builds.

We keep working on it, but it's always two steps forward and 3 steps back with the build tools.

[erikarthur]

For me this was user error in that I didn't understand what case sensitive meant.  Case senstive is allow files with different capitalization patterns to exist on the HDD as different files.  myFile and MyFile and myfile would be three different files.  On a case insensitive file system there can only be one myfile file in a directory.  Capitialization in the name is not considered so you can't have the myFile and MyFile files in the same directory.

Yeah that's what unix does but it's kind of a nightmare for the common user and now I can see why Adobe wouldn't want to support that option.  I ended up backing up my system and reformatting to make the HDD case insensitive which is how it comes from Apple.  Apple could certainly be more clear in the description of the various file systems and maybe even hide case sensitive under an advanced option.

Maybe not news to you and I'm sure it's not what you want to deal with but that's the deal.  Sorry.  E

[System Thaumagurgist]

Whether it is Apple or Adobe's work flow isn't the issue.  Between the two

of them, if they are going to support both naming variants, then at both

Adobe and Apple:

1.  You MUST use the same case file names.  (E.g. FrameWorks and not

Frameworks) EVERY time.  And refer to them in your programs and

configuration files the same way EVERY time.

2.  You may NOT in your development code use different but case invariant

file names for different files.

3.  Your libraries must do the Right Thing.

What gets me is that few others seem to have this problem.  Perhaps Adobe

needs to abandon Apple development software, and roll their own outside the

standard system libaries.

Further searching shows that it is not a problem unique to Adobe.  The

games BeJeweled, and BZFlag have this issue, as does the Steam game support

systems.

In every case I've run down to date, it has been a violation of #1.

Now there are workarounds:  A script that creates appropriate symlinks on

case sensitive file systems would be fairly easy.   It would impose some

minor amount of extra overhead.

I bought a copy of Adobe Creative Suite.  I returned it unopened.  You lost

a sale.  Furthermore, until it is fixed, I will mention this at every

opportuity as an exampled of a combination of sloppy workmanship, and

customer indifference on the part of Adobe.

Tell your bosses, Chris, they need to fix this.

Respectfully,

Sherwood of Sherwood's Forests

[Guest]

I Agree. For expensive software it is a disgrace not being able to install on a case sensitive volume. It is a bug and a big one at that. Adobe should apologise and refund accordingly or apologise and fix it quickly. Most developers ( the people most likely to use it ) would be using case sensitive volumes because the target systems they are developing for are usually Linux or Unix. Excuses about not being mainstream is absurd. I have encountered no problems with other software other than Adobe. Accept you have basically got it wrong and stop blaming apple or their customers. Why not open source it if you can't fix it. It might work then!

[denji]

Awfully lazy developers Apple

[erikarthur]

Sorry I was having a bad day yesterday.  Karma sucks - I got to work today and someone went off on me the same way about computer software my group builds.  I thought of this thread and how I deserved it.

It's not an issue of using cases or not in the installation path.  The part that sucks is I have to repartition my HDD to use CS6.  That's going to take a number of hours to backup, partition, and restore the data.  The installer won't run until I do this work.  Yuck.

E

[Noel Carboni]

Sounds like a good excuse to buy that big new SSD you have been dreaming about.  You know you want it...

-Noel

[denji]

Quantum Computer only need

and Quantum SSD (0-true / 1-false / quantum superposition 3) qubit

[Noel Carboni]

Hm, I wonder what would be the effect of simulating a Higgs Bozon on a Quantum Computer.

Probably a black hole and the end of the universe.

-Noel

[Lundberg02]

No, it would be both on and off at the same time and also in the lab and out of the lab.

[SenioreT]

Got working it now, on Mac Mavericks 10.9.4 with a single SSD case sensitive HDD. What I did (from my mind, please correct if there are mistakes):

- make a new partition 20GB, formatted as "Mac OS Extended (Journaled)".

- Download Mavericks from the App Store and execute it.

- Destination is the new partition from step 1.

- Boot from the new partition (hold "ALT" key during boot).

- Copy Photoshop CS6 install files (containing "packages" folder, "payloads" folder, "Deployment" folder and Install.app) via Finder from the old main partition to the new Photoshop partition.

- Execute the installer. Register.. Started CS6 - it workes under the new partition.

- Shut down. Boot again, holding the "ALT" key to get the boot option menu. Hold the "CTRL" key and press the old partition to make it to the standard boot drive.

- Start Photoshop from the old partition via Finder. When the icon accours in the dock, you can say right mouse "options" -> keep in dock.

That works for me.

Regards, Thilo