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Participant
May 24, 2020
Question

Installation on multiple devices

  • May 24, 2020
  • 2 replies
  • 558 views

Hi community,

I recently purchased a new computer and now I wanted to install Photoshop etc. I have a creative cloud account and it says you can install the programs on multiple devices, but only use it at one at the time. I wanted to download the programs I use frequently on this new computer, but I can't see to find the right installation link. I downloaded the creative cloud app, but that kept bringing me to the payment page to buy a new license. Can someone help me with this problem?

 

Mitch

This topic has been closed for replies.

2 replies

JJMack
Community Expert
Community Expert
May 24, 2020

You can only activate Photoshop on two computer at any given time. So if you have install PS on two computer you can not install Photoshop on a third computer till you sign out of the creative cloud on one of the computers you have an a activated install  on. When you do you should be able to sign into the creative cloud on you new computer with you account that has the subscription and be able to install Photoshop.

JJMack
Chuck Uebele
Community Expert
Community Expert
May 24, 2020

Are you signed into your account on the new computer?