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pdophoto
Inspiring
November 19, 2019
Question

Installing extension does not work on my system using Photoshop 2020

  • November 19, 2019
  • 2 replies
  • 3194 views

I am using Photoshop CC 2020 on Windows 10 both up to date

When I try to install an extension from the Market Place it says that it is installed but it is not.

Same problem with the ZXP Installer and Anastasiy’s Extension Manager, they are nowhere to be found.

I tried to delete opm.db which did not help.

The only extension I can install are the ones that I can get in ZIP formats and the ones I created.

If someone can help it would be greatly appreciated.

 

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

 

This topic has been closed for replies.

2 replies

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
November 19, 2019

The extension manager function has been moved into Adobe Creative cloud desktop application. Some third party extensions have their own installers.  Which extension installed but did not install? The last extensiom manager was in 2014.

JJMack
P
pdophotoAuthor
Inspiring
November 19, 2019

Thanks for your reply.

Here is the result of this morning's experiment:

Facebook Grid Cover > reported installed by Exchange but not installed
Plasma > reported installed by Exchange but not installed
HTML Sample Panel (CC) > reported installed by Exchange but not installed
Pattern Suppressor > General error message
ColorMixer > installed but does not show in Photoshop. This must be bugged.

 

W
weardley
Participant
May 15, 2020

Can you update this please because I don't have extension manager showing in my creative cloud desktop, its not on my system and if I down load extension manager it won't install.

Has it been removed?

Thanks Wayne

Akash Sharma
Akash Sharma
Legend
November 19, 2019

Hi there,

 

Sorry that Photoshop 2020 on your Windows 10 computer is not reflecting the installed Extensions from market place.

 

Could you please take a look at this the troubleshooting steps if you're getting any erroe message as mentioned in this article https://helpx.adobe.com/exchange/kb/error-codes.html and let us know if that helps?

 

Thanks,

Akash

P
pdophotoAuthor
Inspiring
November 19, 2019

There are no error given, Exchange reports it is installed

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