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J
Jonathan Lipkin
Inspiring
January 5, 2025
Answered

Is there a version of Photoshop that is more stable?

  • January 5, 2025
  • 1 reply
  • 4651 views

I had upgraded to v26 a while ago, but it crashed all the time, so I went back to 25.12. It also crashes frequently. I've tried uninstalling and reinstalling, but the problem keeps coming back. 

 

I don't need a lot of the new features, I just want a version that doesn't crash so frequently.

 

Thanks in advance for the advice

 

(running OS 14.5 on 2019 Mac Pro - I always hold off upgrading OS for a few months)

    Correct answer Jonathan Lipkin

    A Google Drive link should work fine. If you need to send it to me directly, my email is bnemecek AT adobe DOT com.

     

    In terms of support, we only really cover the current version and one version back. You can continue to operate 22 on your system for as long as you like, but we won't make updates to it and there is always a chance that updating your OS or something else on your system may cause things to become incompatible.


    Hi Again, Brett. I updated my OS to 15.3 and PS to 26.3. I'm able to resize images without crashing now.

     

    Thanks for all of your help

    1 reply

    J
    Jonathan LipkinAuthor
    Inspiring
    January 5, 2025

    PS, crashes seem to happen mostly when I save a file

    BrettN
    Community Manager
    BrettNCommunity Manager
    Community Manager
    January 6, 2025

    Does it seem to happen when saving a particular file, file type, or folder location? For example, do you still see the crash if you create a new, blank file and save it as JPG to your desktop? 

    J
    Jonathan LipkinAuthor
    Inspiring
    January 13, 2025

    Since it is PSB and thus large files, there is likely something memory related as the root cause. Are you prompted to submit a crash report by Photoshop and/or the OS? 


    Usually, but not always I think. Generally when I see those dialog boxes I click submit.

    And yes, they are very large files, usually upwards of 10G. I s there a version of PS that would handle this better? I don't use any of the newer features so could use an earlier version if it meant fewer crashes

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