Is there a version of Photoshop that is more stable?

Forum|Forum|1 year ago
January 5, 2025
1 reply
4651 views

I had upgraded to v26 a while ago, but it crashed all the time, so I went back to 25.12. It also crashes frequently. I've tried uninstalling and reinstalling, but the problem keeps coming back.

I don't need a lot of the new features, I just want a version that doesn't crash so frequently.

Thanks in advance for the advice

(running OS 14.5 on 2019 Mac Pro - I always hold off upgrading OS for a few months)

macOS

Correct answer Jonathan Lipkin

A Google Drive link should work fine. If you need to send it to me directly, my email is bnemecek AT adobe DOT com.

In terms of support, we only really cover the current version and one version back. You can continue to operate 22 on your system for as long as you like, but we won't make updates to it and there is always a chance that updating your OS or something else on your system may cause things to become incompatible.

Hi Again, Brett. I updated my OS to 15.3 and PS to 26.3. I'm able to resize images without crashing now.

Thanks for all of your help

J

Jonathan LipkinAuthor

Inspiring

PS, crashes seem to happen mostly when I save a file

BrettN

Community Manager

Does it seem to happen when saving a particular file, file type, or folder location? For example, do you still see the crash if you create a new, blank file and save it as JPG to your desktop?

J

Jonathan LipkinAuthor

Inspiring

Yes, just copy and paste it here as a response.

While bad memory modules are a possible cause, they are highly unlikely and incredibly difficult to prove. Basically, you'd have to physically replace the modules and verify the behavior no longer occurs. So we generally don't suggest something like that. It would be easier to simply verify the procedure on an entirely different machine.

Instead, what I'm suggesting is what you are attempting will simply take a long time for Photoshop to process and your OS is losing patience. You mention you are entering 2500 as the value, which is really low. What is the starting number? Are you decreasing to a smaller file? Are there a lot of layers in the file? If so, are you able to flatten it first and then resize?

Hey Brett - I understand your hypothesis that my Mac is losing patience when moving around a lot of data - the files are very big, after all. But PS hung just now after I simply started typing numbers into the Image Size dialog box. Maybe that fits in with your hypothesis, just wanted to give you more data.

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