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J
Jonathan Lipkin
Inspiring
January 5, 2025
Answered

Is there a version of Photoshop that is more stable?

  • January 5, 2025
  • 1 reply
  • 4666 views

I had upgraded to v26 a while ago, but it crashed all the time, so I went back to 25.12. It also crashes frequently. I've tried uninstalling and reinstalling, but the problem keeps coming back. 

 

I don't need a lot of the new features, I just want a version that doesn't crash so frequently.

 

Thanks in advance for the advice

 

(running OS 14.5 on 2019 Mac Pro - I always hold off upgrading OS for a few months)

    Correct answer Jonathan Lipkin

    A Google Drive link should work fine. If you need to send it to me directly, my email is bnemecek AT adobe DOT com.

     

    In terms of support, we only really cover the current version and one version back. You can continue to operate 22 on your system for as long as you like, but we won't make updates to it and there is always a chance that updating your OS or something else on your system may cause things to become incompatible.


    Hi Again, Brett. I updated my OS to 15.3 and PS to 26.3. I'm able to resize images without crashing now.

     

    Thanks for all of your help

    1 reply

    J
    Jonathan LipkinAuthor
    Inspiring
    January 5, 2025

    PS, crashes seem to happen mostly when I save a file

    BrettN
    Community Manager
    BrettNCommunity Manager
    Community Manager
    January 6, 2025

    Does it seem to happen when saving a particular file, file type, or folder location? For example, do you still see the crash if you create a new, blank file and save it as JPG to your desktop? 

    J
    Jonathan LipkinAuthor
    Inspiring
    February 18, 2025

    Thanks for the update. Interesting to known that it works in 22.1. Would be good to figure out in which version of PS things changed. We could examine what changes may have occurred during that time which might have impacted this area of the application. Would you be able to provide a file I could test on my end? In give me some stats I could use to build my own? 


    Sure thing - how can I send you a file? It's quite large, around 30G. I think I could put in google drive and send you a link? I've upgraded my laptop to OS 15.3 and will see if that fixes the issue. TBH I don't need any of the features in the new PS so could happily run 22.1 but I don't think Adobe will support it for too long.

     

    Appreciate the help

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