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A
Associated Electrics
Participant
January 11, 2021
Answered

Is there a workaround for getting past the Camera Raw Welcome Screen?

  • January 11, 2021
  • 3 replies
  • 1514 views

Photoshop 21.2.4:


Double-clicking on a RAW file on the PC opens the Photoshop app and brings up a large "Welcome to Camera Raw 13.1" screen that extends below the monitor window (I'm working from home on a laptop with a 14" diagonal screen). I can't seem to shut it down. No exit or OK buttons to click on are viewable. (CTRL -) doesn't resize it down. Can't drag window up. Mouse scroll does not affect it. Solved: ESC turned it off.


With the above finally turned off, the Camera Raw environment appears. Camera Raw screen fills the laptop window, but I can't find buttons to save or exit; right side is off screen, and I assume sizing info is in the upper right corner. ESC key has no effect for resizing smaller. I can scroll the right menu up and down with the mouse wheel, but I don't see the customary buttons at bottom; they may be off screen at right. Can't drag by top edge to move it left and show any right buttons. Had to alt-Tab to home screen where I can click on the Adobe Photoshop button/tab and choose Close Window--but it won't close! My alternative is to reboot the computer, which I did. Luckily I shot the photos with jpg and camera raw versions. I opened the jpgs instead.

 

Is there any way to resize the Camera Raw screen to fit my screen?

    This topic has been closed for replies.
    Correct answer defaultmix1kq0yvthx

    Update: I changed the scaling to 125 and all is right with camera raw.  I will, however, likely need to visit the optometrist and get VERY STRONG magnifying lens!   I can't thank you enough!

    3 replies

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    January 17, 2021

    Apparently your screen resolution isn't sufficient. What is the native screen resolution, and has it been modified by scaling in Windows Settings?

      D
      defaultmix1kq0yvthx
      Inspiring
      January 17, 2021

      The native screen resolution is set to 1920 x 1080 (as recommended).  I do see that the setting for "scaling" is set to 150% (which is labelled as "recommended").  Should I set the "scaling" to 100?  Thank you so much. 

      D
      defaultmix1kq0yvthxCorrect answer
      Inspiring
      January 17, 2021

      Update: I changed the scaling to 125 and all is right with camera raw.  I will, however, likely need to visit the optometrist and get VERY STRONG magnifying lens!   I can't thank you enough!

        D
        defaultmix1kq0yvthx
        Inspiring
        January 17, 2021

        I have this same problem "Camera Raw screen fills the laptop window, but I can't find buttons to save or exit; right side is off screen, and I assume sizing info is in the upper right corner. ESC key has no effect for resizing smaller. I can scroll the right menu up and down with the mouse wheel, but I don't see the customary buttons at bottom; they may be off screen at right. Can't drag by top edge to move it left and show any right buttons."

         

        I am on a Windows 10 PC. Updated PS and Camera Raw today with no change.  I have to control/alt/delete to shut down PS through Task Manager.

        A
        Associated ElectricsAuthor
        Participant
        January 11, 2021

        Note that the Camera Raw screen was solved, but the second half of the OP was not solved.

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