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Issue updating apps

New Here ,
Mar 24, 2023 Mar 24, 2023

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Trying to update photoshop and some other apps. Got the error not finding Adobe Updater inside adobe folder. Renamed the AdobeServiceInstaller to Adobe Updater, now Creative Cloud Desktop won't load my apps at all. Renamed the file back to AdobeServiceInstaller but apps still won't load.

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New Here ,
Mar 24, 2023 Mar 24, 2023

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The apps managed to load up again but they still won't update. Trying with ChatGPT to solve this but keeping question up if that fails

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Community Expert ,
Mar 25, 2023 Mar 25, 2023

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The apps managed to load up again but they still won't update.

By @Nico29060644hfn1

 

Which version loaded up?

 

Which version are you trying to update to and what was the error message when it failed?

 

Does your computer meet or exceed the recommended system requirements?

https://helpx.adobe.com/photoshop/system-requirements.html

 

Jane

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New Here ,
Mar 26, 2023 Mar 26, 2023

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LATEST

Photoshop current version 23.0.2, update to 24.3

Premier pro current version 22.0, update to 23.2

Camera raw (cant see versions)

Creative cloud desktop version 5.10.0.573, cant see what version it wants to update to

My system specs are

CPU: ryzen 7 2700X

GPU: asus rtx 3060 ti

RAM: 16GB 3000MHz

Monitor resolution: 1080p

Storage: M.2 SSD with 146GB free space

Windows 10 Home

It's a desktop, not laptop

 

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New Here ,
Mar 24, 2023 Mar 24, 2023

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The chatgpt solution failed. I get error from creative cloud desktop "windows cannot find 'C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\Adobe Installer.exe". The ai tells me to go into preferences-general tab and scroll down to troubleshooting section but that does not exist for me. Don't know if it's because of broken installation or update but I don't know how to fix this

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