Issue with Reel Apps

[frankg87134154]

Hello,

I am having issues with my workflow I have been using for over a year. I am not sure if something changed or photoshop changed a setting. I am saving my images as JPG and transferrring them to my iphone after editing. When I import these edited images into certain Reel-making apps the images import in an almost greyscale tone instead of the actual color. Is there a setting I am not using when saving? I checked the settings on prior edited images and they are the same and those images are fine. Please Help! 

[Sameer K]

Hey, @frankg87134154. Welcome to the Photoshop Community. I'll clarify this for you. Most social media platforms have their compression methods & it is likely to compress & degrade the quality of your output.

Does the image look fine apart when used in 3rd party apps? The attached JPEG file is 16-bit. Could the video app be compressing it down to 8 or 10? Please share screenshots of how you save the JPEG files from Photoshop. 

Photoshop recently has not changed its handling of JPEG export/save workflow. Check the update notes &support community of the reel-making app you're using to identify if the issue is with the JPEG files or the app handling them.

Thanks!
Sameer K

[frankg87134154]

Hi Sameer,

I am still having the same issues. The photos appear normal everywhere except when I put them into apps.

[Trevor.Dennis]

Try downloading the image from the app. 

Open the original in Photoshop, and Place > Embedded the image from the app as a new layer over the original. 

Set the zoom ratio to 100% (Cmd Opt 0) and turn the top layer off and on looking for changes.

Set the the top layer's blend mode to Difference.  If the two layers are identical, you should see perfect black.  There's no reason not to zoom in at this stage.

Note, I have never tried this, so I don't know how well this trick would reveal compression artefacts, but I have a feeling that it will.  I know that flickr used to knock the bejuz out of your uploads to save server space, and YouTube can do the same thing — if you've ever uploaded a video to YouTube, you'll know it takes a while between being fully uploaded, and becoming viewable.  The difference is YouTube crushing the video to a smaller file size.

[frankg87134154]

Thanks Trevor. I have been doing the same workflow for 5 years. I use a Sony DSLR camera, transfer images into Lightroom and then edit in Photoshop while finally saving them via photoshop save as JPG. Something changed in the midst of all that and I cannot figure it out, the image is fine in every other way, on instagram/Facebook, photos app etc. It's only on certain Reel apps that the colors change.

[jane-e]

@frankg87134154 

What happens when you use sRGB instead of ProPhoto?

Jane

[frankg87134154]

I changed it to working RGB and that seemed to work. How can this profile be set as default? By chance do you know if the current profile was a recent change?

[jane-e]

@frankg87134154 

You didn't say, but are your images coming from Lightroom? ProPhoto is the default there. If so, see this thread:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/how-do-i-set-srgb-as-my-default-color...

Also: use sRGB for these apps, not working RGB.

Jane

[frankg87134154]

I start by importing my images from my Sony DSLR into lightroom (I used to have a Canon Camera and used to import via Image Capture but apparently that does not work with Sony). then once in lightroom I edit them in photoshop and then save them from Photoshop and thart is where I am having an issue.