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Cristóbal Vila
Known Participant
December 15, 2019
Answered

Issues with Crop Tool and Guides in Photoshop 21.x.x (SOLVED with 21.1.0)

  • December 15, 2019
  • 6 replies
  • 2377 views

UPDATE, February 20, 2020: with the latest release, 21.1.0, this issue is finally fixed. THANKS! 🙂

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When you have guides on an image, and try to crop to the guides, the crop tool changes to the 'move guide' tool and moves the guides instead of allowing the user to crop to the guides (which is why MANY of use use guides in the first place). An also, guides are re-located after crop, if you lock them to avoid previous problem…

 

More detailed description of problem:

 

  • I have “Classic Mode” for Crop Tool (don't like those giant handles for the “modern one”)
  • 4 guides pre-defining the area to be cropped.
  • Select the Crop Tool.
  • First you go to the upper left corner between 2 guides, to start drawing your crop, and…
  • Damn! Instead to start drawing, some of 2 crossing guides are moved! (this never occured before, with previous versions of Photoshop, no matter the guides where unlocked)
  • Now you need to LOCK the guides, before crop. OK: lock guides.
  • Draw my Crop area and press Enter.
  • Damn! Now the crop is done but my guides completely re-located! This is crap.

 

There are more people complaining about this nasty issue here:

 

feedback.photoshop.com/photoshop_family/topics/why-on-earth-does-the-crop-tool-move-guides-in-2020 

 

Cristóbal Vila

etereaestudios.com 

This topic has been closed for replies.
Correct answer PECourtejoie

Hello, Photoshop 2020 v 21.1, released today, lists a fix for this problem in the release notes: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

6 replies

Participant
November 8, 2023

The problem is back in Photoshop 25. 😞 

Participant
August 10, 2022

today is 2022/10/08. my Mac System and Photoshop are up to date and I'm NOW having this issue. what can i do to fix this ASAP. i have deadlines and wont be able to make it.

Participant
May 9, 2021

My crop tool doesnt work correctly much like the above discribed.

This is BS

have compleated teh lastest update, Marguee tool does not wok as well this is wrong.

Really    POed

Participant
May 9, 2021

POOJA   Fix my crop tool problem   So happy

PECourtejoie
Community Expert
PECourtejoieCommunity ExpertCorrect answer
Community Expert
February 19, 2020

Hello, Photoshop 2020 v 21.1, released today, lists a fix for this problem in the release notes: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

Participant
November 8, 2023

The problem is back in Photoshop 25. No longer solved 😞

Kevin Stohlmeyer
Community Expert
Community Expert
November 8, 2023

@Sean27981026fln9 please start a new thread detailing issue.

gener7
Community Expert
Community Expert
December 15, 2019

Hopefully you won't wait too long, and it's good you have a plan. Thanks for keeping me updated.

 

Gene

gener7
Community Expert
Community Expert
December 15, 2019

The engineering team knows about it. You might want to install and use an earlier version, perhaps 20.x.x in the meantime.

Cristóbal Vila
Known Participant
December 15, 2019

Thanks for your quick reply, gener7! 🙂

 

Glad to know that Adobe team is aware. And also glad if the don't consider this new behaviour a “feature” and, consequently, they will fix on a future release.

 

I can live with this issue, no need to downgrade. What I do is to define a first crop smaller than area defined by guides, then re-adjust crop to guides and press Enter…