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A
annab56264604
Participant
March 22, 2023
Question

Issues with PS CS6 crashing but CS6 InDesign and CS6 Illustrator both working - help!

  • March 22, 2023
  • 1 reply
  • 602 views

After reinstalling my Mac OS and doing my backup, my CS6 Photoshop keeps crashing. CS6 Illustrator and CS6 InDesign are all working but CS6 Photoshop is a non starter. We have tried uninstalling and reinstalling but without success. Here are details of the crash report. Is there anything we can do to get it working? If not, can I run Photoshop Creative Cloud alongside CS6 InDesign and CS6 Illustrator or will there be incompatability issues? Would I need to switch all of them over to Creative Cloud? Please help!

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1 reply

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
March 22, 2023

The crash report mentions the White Window plugin, which was needed on some earlier Mac OS and photoshop cs6, but i don't believe it's needed when running ps cs6 on Mojave 10.14.

 

Go to Applications/Adobe Photoshop CS6/Plug-ins and look for the OSXCompatibility.plugin.

If it's there put a ~tilde in front of the name to disable it and see if ps cs6 runs.

 

The OSXCompatibility.plugin might also be in

Macintosh HD/Library/Application Support/Adobe/Plug-Ins/CS6

    A
    annab56264604Author
    Participant
    March 22, 2023

    Thank you so much we will give it a go! 

    A
    annab56264604Author
    Participant
    March 30, 2023

    Jeff that's done it! THANK YOU SO MUCH!

    Phew! 


    Photoshop is running happily again - thanks very much! 😉

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