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Question

Jan 2018 update - UI scaling

Forum|Forum|8 years ago
January 23, 2018
20 replies
24085 views

Can anyone help with the following? I've just updated Photoshop CC to the latest release and the UI in Ps has become significantly smaller. I don't want to change the Windows 10 display settings (currently scaled to 150% - the recommended size for my 4k screen).

Changing the Edit>Preferences>Interface>UI Scaling to 200% doesn't do anything even when I restart Photoshop.

Is there a way I can get back the scaling I was happily using until yesterday without changing my PC's general display settings?

I'm squinting to see what I am doing in Ps!

Thanks in advance

windows 10 ui scaling

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Pete.Green

Hi all,

Sorry for the confusion around the UI scaling in Photoshop and how it works in conjunction with Windows Display scaling with its current implementation.

If you haven't yet, please do read through the information in our What's New documentation (including the Note) to find out more about how it works with Windows, and what the previous 100%/200% options affect: New features summary | January 2018 and October 2017 releases of Photoshop CC

If you continue to have questions, please click the "I have the same question", at the top of the thread, and feel free to post your question/confusions here.

Regards

Pete

mattstixAuthor

Known Participant

Thanks Pete but I think most of us are aware on this thread how to get the Photoshop scaling back to what it used to be (or at least close...).

However, doing so through the Windows Display scaling totally screws up every single other application on the PC! If I get Ps back to how it was before the update, then my desktop ends up with giant, infantile icons and my web browser looks like it's on steroids etc etc

gwood

Participant

I'm having this problem as well on a Win 7 machine that Photoshop worked well on prior to the latest update. JJMack (apparently an old pro on these forums) has posted fixes which work for some people and not others. Unfortunately, I'm one of the latter. I rolled back Photoshop to 19.0.1 (the "just-previous" release) from the current 19.1.0 release, and my UI scaling problems have gone away.

Looks like I'll be giving updates a hard pass until Adobe fully-resolves this issue. This may take them some time -- aspects of this problem have been showing up for almost a year now, depending on user and machine OS/config. Mebbe 2019?

Marcello777

Participant

Adobe just released a new updated version of Photoshop CC (end of January 2018) - and the app's UI scaling just DOES NOT WORK. Period.

I use PS CC on Windows 10 with custom screen resolution. The app simply renders HUGE UI tabs and menu characters - and REFUSES to switch to the smaller-UI-element layout that was there before, just minutes ago (before I updated Photoshop CC) running without a slightest problem...

This is the case EVEN DESPITE I CHANGED UI SCALING SEVERAL TIMES - TO 100% WHERE IT SHOULD BE !!

UI scaling feature in the Interface Menu simply has NO EFFECT, whatever value you set it on....\

Adobe, this truly is NON-PROFESSIONAL.

I depend on this software, I teach graphic design - and I am in the middle of creating a new course on GD with the 100% scaled layout in all of my videos. I cannot work with this UI scaling, it is not possible to explain things that I already started explaining using the smaller 100% scaled UI interface!

Now, you LITERALLY MADE ME STOP my daily work (halt what I do for a living) FOR A NON-SPECIFIED TIME PERIOD - just because you most likely forgot to test and adjust the UI scaling feature in your newest update - which contains other new functions, btw., that I DO NOT NEED AT ALL - while simply killing the one core feature I REALLY NEED FOR MY WORK !!!!!!!!

Please issue a new update with the UI scaling functionality working ASAP ...

N.B. Can't believe I am paying for a program that has such lousy programmed UI scaling error (bug). Photoshop used to be so much better and more reliable when it was sold as a stand alone, non subscription-based, software.

Really, really disappointed. So many people depend on this app to work flawlessly, and UI scaling is one of its core features :-(

rayek.elfin

Legend

Why didn't you keep the old version installed, and continued to record your videos with that version? And you can install the previous version alongside the newest release.

No reason to be stopped in your tracks.

And, yes, I do agree that it is bordering on the ridiculousness that GUI scaling is still an issue in Photoshop. If the developers are able to scale the GUI according to Windows' UI scaling, they should also be able to add a slider in the view preferences that enables users to seamlessly scale the overall GUI up and down.

For inspiration, look at Blender and Paintstorm - both provide seamless GUI scaling, and allow the user to take control. It's a bad idea to leave this up to whatever Windows settings are used.

D Fosse

Community Expert

As I've tried to point out countless times here (but no one seems to get it):

Photoshop cannot allow the whole application to scale. One image pixel still has to map to one screen pixel at 100%!

None of the other applications people like to compare Photoshop to, need to worry about that. They can just scale up everything, done - and that is precisely what they do. Blender is a 3D app that works with geometric shapes and vector data. Yes! it does raster images too, but it can do that the same way as Illustrator does - with total disregard for pixel mapping on screen. Illustrator doesn't even have a concept of 1:1, to Illustrator 100% is just "print size".

Photoshop is a special case. A lot of people don't see beyond their own limited use of the application, but to a large group of users this one to one pixel representation is crucial. Without it, the application becomes unreliable and next to useless to them. You don't have to look further than a photographer at a reasonably professional level.

Do you seriously believe that they haven't made an effort to get this to work? When it has been the single most requested feature - from very vocal paying customers - for the last two years?

cameronc36682155

Participant

Yep.... same here! Come on Adobe, we need a fix asap!! This is slowing down business.

E

EveryNameIsRejected

Participating Frequently

Don't hold your breath. Adobe already has your money, they don't give a crap if you can't use the software because the UI is microscopic

C

Cadam

Participating Frequently

Same here, can't activate the 200% option anymore and 100% is pretty small. Got the preferences settings on 'auto' and get the 100% scaling where it used to be 200%. Both are not ideal, 150% would be perfect.

L

lize57753586

Participant

And.. same here as well. I can't see crap! I need 150%!

adityaeclipse

Participant

My Problem is quite the opposite. After the update, my scaling has incresed significantly. My laptop is only 1080p and after the update, its scaled everything to windows setting. which is 125%. I cannot change windows settings because it makes the whole windows interface smaller.
Temporary fix is creating a manifest file and add registery option. Photoshop scale settings dont work. Compatiblity settings dont work.

Adobe, please fix.

M

mohammad niknam

Participant

yes ,we all have this problem,

Adobe, please fix.

Chuck Uebele

Community Expert

Right now, I don't believe there is a way to control just the scaling in PS. Hopefully some adjustment will be added to PS to allow for some compensation.

K

KristiVZ

Participant

Right so now I've managed to get PS looking like it did before but I have had to change my monitors scaling, I now have that set to 175% and PS looks exactly like it did before.

Problem now is everything else on PC is now smaller... at least it's a workaround for now...

mattstixAuthor

Known Participant

For sure that works... but unfortunately everything else on the PC now looks comedically large, like my desktop took one of Mario's mushrooms.

Just going to leave this here and see if anyone comes up with a fix!

mattstixAuthor

Known Participant

If the scaling 200% option in the Preferences menu worked, it would be perfect and back to normal - does anyone know why those options don't actually do anything?!?

K

KristiVZ

Participant

I'm having a similar problem only the opposite.

I also have a 4K screen on my laptop and recommended scaling is 250%.

Previously PS UI scaling has been quite small (i'm not to sure what it was set at) but I was happy with it. Now after the update everything is so big it barely fits nice on my screen. I have tried playing with UI scaling, changing between auto, 100% and 200% also tried changing the UI font size on all the different scaling options but nothing changes.

I really hope they fix this soon.

efecanh62791174

Participant

Having the EXACT problem with my XPS 9560. SO much screen asset goes to waste. This is a mobile professional's nightmare.

S

Sataporn

Participating Frequently

same as you

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