Copy link to clipboard
Copied
I have been a photoshop user for over 20 years. Suddenly today I cannot open a jpeg as a raw file. I used to select "RAW" but now have to select "Photoshop RAW". After that it asks for the file dimensions which I insert but still will not accept the file. Anybody else having this problem?
Copy link to clipboard
Copied
in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from using the community">
Copy link to clipboard
Copied
Opening jpegs in the Camera Raw processor is set in Camera Raw Preferences.
The default option is "Open jpegs with settings", rather cryptic, but what it means is that if a jpeg contains ACR metadata, it will open in ACR. If not, it opens directly into Photoshop.
The other options are "open all jpegs" and "disable jpeg support".
Just to be clear, opening in ACR doesn't make it a raw file. It's still a jpeg. The advantage is that you avoid repeated resaves, which will quickly degrade a jpeg.
Copy link to clipboard
Copied
What version of Photoshop and operating system are you using?
You want to select Camera Raw not Photoshop Raw, which is different file format not related to Camera Raw
Copy link to clipboard
Copied
It sounds like Photoshop might be defaulting to the wrong "Photoshop RAW" format instead of opening the file in Adobe Camera Raw (ACR), which is what you want for JPEG images. This can sometimes happen if settings or preferences get reset or if there’s an update. Here are some steps to try and troubleshoot:
Reset Preferences:
Set JPEGs to Open in Camera Raw:
Open in ACR Manually:
If the problem continues after trying these steps, reinstalling Adobe Camera Raw or updating Photoshop might help reset the configuration that opens files in ACR.
Copy link to clipboard
Copied
@Maks Histibe is this ai-generated? All this has already been covered and this post didn't add anything.
Copy link to clipboard
Copied
Thanks for you input. All this came about when I accidently uploaded the 2025 Photoshop version today. You mention "Go to Edit>Preferences" (in Photoshop) but "Preferences" does not appear in either my 2025 or 2024 version of Photoshop. Therefore I can also not do your #2 suggestion "File Handling in Preferences" and #3 "File>Open As" is not there (in all honesty I have never seen that "Open As"). So I reinstalled the Camera Raw. All is as it was before. Problem solve. Thanks for your suggestions.
Copy link to clipboard
Copied
Just for the record, Camera Raw preferences is not the same as Photoshop preferences. Camera Raw preferences can be accessed from Photoshop, Bridge or ACR itself.
If you're on Mac I think they call it Settings there now. If I got that wrong I'll hear it soon enough 😉
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Using Ctrl/Cmd + R in Adobe Bridge will also open a supported file type in ACR.
Copy link to clipboard
Copied