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Daria Buriakova
Participant
October 26, 2022
Question

Jpf doesn't save correctly

  • October 26, 2022
  • 1 reply
  • 108 views

when I'm trying to save jpf format on my computer, the saved photo doesn't open. it seems like this file is broken. it started after the new v 24.0 update installation. how to solve this problem?

This topic has been closed for replies.

1 reply

Ranjisha Sengupta
Ranjisha Sengupta
Legend
October 26, 2022

Hi there,

 

Thanks for reaching out.

How have you saved the file? What is the file location? What happens when you try to open the saved file? Do you see any error messages? Are the rest files opening correctly? 

Would you mind sharing the file with us in a private message so we can check?

We're here to help, just need some more details.


Thanks,

Ranjisha 

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