keyboard shortcuts are not working [in Photoshop 2024]

Forum|Forum|1 year ago
May 13, 2024
1 reply
534 views

My keyboard shortcuts in Photoshop are not working at all yet I can use them in other Adobe applications like Illustrator, what can I do?

I am using Windows 11 and Photoshop 2024

Windows

This topic has been closed for replies.

jane-e

Community Expert

@arz31555840rodb

Is this a new issue that just started?

Most often, when keyboard shortcuts stop working it's because another app (sometimes a browser) has taken them over. Try this:

Quit Photoshop
Shut down your computer, then relaunch it
Open only Photoshop and confirm no other applications are open
Do your shortcuts work now?

Jane

A

arz31555840rodbAuthor

Participant

it is a problem that just occurred when I downloaded Photoshop on another computer, (on my computer everything is fine on the other one it is not working) anyway I tried your suggestion but the shortcuts are not working yet

jane-e

Community Expert

@arz31555840rodb

You might try resetting preferences. If you reset them manually by renaming the file, you can restore the original if necessary.

https://helpx.adobe.com/photoshop/using/preferences.html

Follow the links at the top to "backup preferences" and also to "restore preferences".

If you just installed PS and haven't customized anything, you can reset preferences from Edit > Preferences menu > General tab.

Jane

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded