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Participant
August 16, 2019
Answered

Kyle's Brushes unavailable

  • August 16, 2019
  • 22 replies
  • 25287 views

Attempted to download more brushes (Get more Brushes) and I can't get past the "Sign in to download" even though I'm signed in.

Adobe Photoshop | Download exclusive brushes from Kyle T. Webster

I've had several remote tech support people attempt to help and they can sign in with their account and see the brushes.

I have a new cintiq pro 24 I'm running PScc on, and I've tried logging in on other computers to get more brushes and still the problem persists.

Can't figue this out.

I think its something on Adobe's end. I've downloaded the brushes in the past on other units.  Can't figure this out.

Correct answer Sahil.Chawla

Glad to know it's working again! Feel free to reach out to us for any queries.

22 replies

Participating Frequently
December 7, 2019

I have the same problem now 😞

Can't seem to get to any brushes even though I'm signed in.

Inspiring
September 10, 2020

This is a year later and I had the same problem with Windows 10 and latest MS Edge (Version 85.0.564.51).  Every time I tried to sign in, I was immediately bounced back to signing in.

Opened Google Chrome and --- VOILA!!!  Everything worked flawlessly.

Sahil.Chawla
Adobe Employee
Adobe Employee
August 16, 2019

Hi Keith,

We're working on to get this fixed at the back end, sorry for the inconvenience. Could you please try checking the site in a few hours again and let us know how it goes?

Regards,
Sahil

Participant
August 16, 2019

IT'S FIIIIIIXXXXED!!!!!

Sahil.Chawla
Adobe Employee
Sahil.ChawlaCorrect answer
Adobe Employee
August 16, 2019

Glad to know it's working again! Feel free to reach out to us for any queries.