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K
keithm41148666
Participant
August 16, 2019
Answered

Kyle's Brushes unavailable

  • August 16, 2019
  • 22 replies
  • 25287 views

Attempted to download more brushes (Get more Brushes) and I can't get past the "Sign in to download" even though I'm signed in.

Adobe Photoshop | Download exclusive brushes from Kyle T. Webster

I've had several remote tech support people attempt to help and they can sign in with their account and see the brushes.

I have a new cintiq pro 24 I'm running PScc on, and I've tried logging in on other computers to get more brushes and still the problem persists.

Can't figue this out.

I think its something on Adobe's end. I've downloaded the brushes in the past on other units.  Can't figure this out.

    Correct answer Sahil.Chawla

    Glad to know it's working again! Feel free to reach out to us for any queries.

    22 replies

    Show previous replies
    A
    Anda Ansheen
    Participating Frequently
    December 7, 2019

    I have the same problem now 😞

    Can't seem to get to any brushes even though I'm signed in.

      D
      David.123
      Inspiring
      September 10, 2020

      This is a year later and I had the same problem with Windows 10 and latest MS Edge (Version 85.0.564.51).  Every time I tried to sign in, I was immediately bounced back to signing in.

      Opened Google Chrome and --- VOILA!!!  Everything worked flawlessly.

        Sahil.Chawla
        Adobe Employee
        Sahil.Chawla
        Adobe Employee
        August 16, 2019

        Hi Keith,

        We're working on to get this fixed at the back end, sorry for the inconvenience. Could you please try checking the site in a few hours again and let us know how it goes?

        Regards,
        Sahil

          K
          keithm41148666Author
          Participant
          August 16, 2019

          IT'S FIIIIIIXXXXED!!!!!

            Sahil.Chawla
            Adobe Employee
            Sahil.ChawlaCorrect answer
            Adobe Employee
            August 16, 2019

            Glad to know it's working again! Feel free to reach out to us for any queries.

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