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Lag with Font preview (1300+) Ps 2022, 21 & 20 on Win 10 - 2019 OK

Explorer ,
Dec 09, 2021 Dec 09, 2021

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Photoshop 2022, 2021 and 2020 experience lag in the whole application. Clicking anything takes 2 to 3 seconds to respond, the menus, any tool, even the Window to open a new file. The effect comes and goes while using the application, Task manager shows plenty of available resources in CPU, RAM and GPU. Like 70%+ still available in each. I have about 400GB available on the cache drive and installation drive.

Photoshop 2019 is the last version I can run that doesn't experience lag.

No other applications experience lag while Photoshop is lagging.

 

Specs:

Windows 10 Home, latest update.

I-9 9900K

ROG Z370-F motherboard

32GB RAM

Galax RTX 2080 Ti GPU - latest drivers

Main drive is M.2 SSD, other drive is standard SSD.

 

This issue has been ongoing for 2-3 years, every so often I install the latest Photoshop to see if it's fixed. It's not, so I go back to using 2019. I always use the latest GPU drivers, but I've tried both standard Nvidia driver and their Studio driver... neither fix the issue. I've even used the Nvidia driver cleanout tool to install latest drivers.

I have completely reset my preferences in 2022, lost all my templates, brushes, gradients etc and settings at default. I reset using the start up hotkey, and also from the Preferences menu to make sure.

 

This issue seems to be a problem with lots of people, probably an app conflicting with it but I can't seem to find which.

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correct answers 1 Correct answer

Explorer , Apr 28, 2022 Apr 28, 2022

Righto. Font Preview > "None" has fixed the issue. The lag stops immediately.

 

I ran the Font Test script in that troubleshooting guide and all 1300 fonts passed. I also cleared the Font Cache with the tool. After relaunching Photoshop the Text Tool was not causing lag, but as soon as I enabled Font Preview again the lag started immediately.

 

So it would seem when the Text Engine is enabled the Font Previews are being processed for a few minutes which is causing the lag. I thought this is the purp

...

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Explorer ,
Dec 09, 2021 Dec 09, 2021

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Forgot to mention that I have also tried toggling GPU acceleration, Use Open CL etc in the performance options. These do nothing to fix the issue.

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Adobe Employee ,
Dec 10, 2021 Dec 10, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Please ensure you have the latest BIOS updates installed on the computer as that may also have an effect on the overall performance of the machine.

 

Please try launching Photoshop without third party plug-ins by launching the app while pressing & holding the Shift key. Once you get the prompt to skip plug-ins, click on Yes & check if you continue to experience the issue.

 

You can also try optimizing the preferences of Photoshop using the steps suggested here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

Let us know how it goes!

Regards,

Nikunj

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Explorer ,
Dec 11, 2021 Dec 11, 2021

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Thanks for the response. I have updated the BIOS and worked through the list of optimisations you linked to.

I'm still experiencing this problem but I have recognised when the problem occurs most often, and that is when I open an existing PSD file and the performance drop lasts for about a minute. Clicking literally anything in Photoshop during this minute or so has about a 2-3 second lag. The tools buttons on the left, the File/Edit/Image etc menu across the top, switching layers. It's the whole app, not a specific tool.

I enabled the Efficiency monitor at the bottom of the window and noticed the Efficiency said 100% the whole time it was lagging.

The PSD files I tested this problem with were only 20mb in size, not big files at all.

 

Another important point is this lag only occurs once per Photoshop session. It doesn't occur again until I've closed Photoshop and relaunched it.

I even tried forcing lag twice in the same session by opening 10 PSD files at once, each had plenty of layers, but it didn't lag at all. It wasn't until I closed Photoshop and then opened a single PSD that it lagged immediately for about a minute. But only Photoshop, everything else in Windows was responding fine.

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Explorer ,
Dec 16, 2021 Dec 16, 2021

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Any other suggestions based on my response?

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Community Expert ,
Dec 16, 2021 Dec 16, 2021

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Hi, what is the content of the offending PSD file? regular layers? 3D layers? Smart objects?

 

Please post the contents of Photoshop's Help>System Info... menu, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, the plugins you have etc.

 

I would also suggest to disable Generator in Preferences/Export, if you do not use it...

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Explorer ,
Dec 22, 2021 Dec 22, 2021

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The PSD files just contain regular layers, no 3D or smart object layers. Often there'll be text layers but not always, I've opened a PSD file with just 3 regular layers and it caused the lag for a minute.

 

The only third party plugin I've installed is Alien Skin Eye Candy, however this is only recent and the lag was experienced well before this on previous versions of Photoshop.

 

Here we go:

Adobe Photoshop Version: 23.0.1 20211105.r.68 96a498e x64
Number of Launches: 48
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19043.1415
System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3600 MHz
Built-in memory: 32701 MB
Free memory: 20663 MB
Memory available to Photoshop: 25137 MB
Memory used by Photoshop: 69 %
SAM SDK Version: 2.0.0-main.887.2
ACP.local Status:
- SDK Version: 1.50.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.2.0.17
- Min Core Sync Required: 4.3.28.24
Live Edit Client SDK Version: 3.86.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 0
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unifed Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 2080 Ti
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 11,584 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=3440
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=290775471 -comment=Photoshop Version: Adobe Photoshop 23.0.1 20211105.r.68 96a498e x64

[793 ms]
Start sniffer 2021-12-22 19:22:31
# Photoshop Version: Adobe Photoshop 23.0.1 20211105.r.68 96a498e x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=290775471 -comment=Photoshop Version: Adobe Photoshop 23.0.1 20211105.r.68 96a498e x64

{42 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (3,440 1,440), w=3,440, h=1,440)
Dimensions: (3,440 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080 Ti index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2080 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 11,584 MB
VRAM: 11,584 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,144 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_d3ead92e8ba045de\nvldumdx.dll
Driver date: 2021-09-13 000000.000000-000
Driver age: 3 months
Driver version: 30.0.14.7212
Supports UMA: UNSUPPORTED
D3D-ID: 7684
End platform native
{279 ms}

{279 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (3,440 1,440), w=3,440, h=1,440)
Dimensions: (3,440 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080 Ti/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2080 Ti/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 11,584 MB
VRAM: 11,584 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,144 MB
API version: 2.1 (2.1.2 NVIDIA 472.12)
Device version: 2.1 (2.1.2 NVIDIA 472.12)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_d3ead92e8ba045de\nvldumdx.dll
Driver date: 2021-09-13 000000.000000-000
Driver age: 3 months
Driver version: 30.0.14.7212
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{391 ms}

{391 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2080 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 11,811 MB
VRAM: 11,811 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 499 GB / s
Compute score: 4,495.59
Device name string: NVIDIA GeForce RTX 2080 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{720 ms}

Exit code kExitNormal
End sniffer 2021-12-22 19:22:32
[kStatusNormal, kExitNormal]

[793 ms]
Finish RunAllAPIs

[3021 ms]
Start GetSnifferResult

[3021 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970369853892894345
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\Trent\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 930.4G, 99.2G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2021/09/16-00:39:08 79.210a024 79.210a024
AdbePM.dll PatchMatch 2021/09/08:20:32:07 1.5c9d4d882447507e35ce742375a02bb2b8f1fafe 1.5c9d4d882447507e35ce742375a02bb2b8f1fafe
AdobeLinguistic.dll Adobe Linguisitc Library 01cbe4a
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2021/09/24-00:36:28 79.a094f69 79.a094f69
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.105dedb 79.105dedb
AdobeXMP.dll Adobe XMP Core 2021/09/09-00:37:38 79.a8731b9 79.a8731b9
AdobeXMPFiles.dll Adobe XMP Files 2021/09/09-00:37:38 79.a8731b9 79.a8731b9
AdobeXMPScript.dll Adobe XMP Script 2021/09/09-00:37:38 79.a8731b9 79.a8731b9
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/09/16-00:39:08 79.210a024 79.210a024
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2021/09/01-00:40:52 79.644b6f3 79.644b6f3
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2021/09/16-00:39:08 79.210a024 79.210a024
AXE8SharedExpat.dll AXE8SharedExpat 2021/09/02-00:37:22 79.3a98998 79.3a98998
AXEDOMCore.dll AXEDOMCore 2021/09/02-00:37:22 79.3a98998 79.3a98998
Bib.dll BIB 2021/09/16-00:39:08 79.210a024 79.210a024
BIBUtils.dll BIBUtils 2021/09/16-00:39:08 79.210a024 79.210a024
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
boost_program_options.dll photoshopdva 14.0.0
boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2021/09/16-00:39:08 79.210a024 79.210a024
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
dvametadataui.dll photoshopdva 14.0.0
dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-5.5.4-1-60dbcb9
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2021/09/01-00:40:52 79.545e36d 79.545e36d
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 14.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 14.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2021/09/11-00:41:28 79.6d286d5 79.6d286d5
onnxruntime.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.0
PSViews.dll Adobe Photoshop 2022 23.0
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.8a94e6d 79.8a94e6d
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.0.0.5f7ac8f 17.0.0.5f7ac8f
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-5.5.4-1-60dbcb9
UPIC 2.3.1


Required plugins:

Accented Edges 23.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.0 - from the file “Adaptive Wide Angle.8bf”
Alien Skin Eye Candy 7 Autolayer 7.2.2 - from the file “Alien Skin Eye Candy 7 Autolayer x64.8li”
Angled Strokes 23.0 - from the file “Filter Gallery.8bf”
Average 23.0 - from the file “Average.8bf”
Bas Relief 23.0 - from the file “Filter Gallery.8bf”
BMP 23.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.0 - from the file “Filter Gallery.8bf”
Charcoal 23.0 - from the file “Filter Gallery.8bf”
Chrome 23.0 - from the file “Filter Gallery.8bf”
Cineon 23.0 - from the file “Cineon.8bi”
Clouds 23.0 - from the file “Clouds.8bf”
Color Halftone 23.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.0 - from the file “Filter Gallery.8bf”
Conté Crayon 23.0 - from the file “Filter Gallery.8bf”
Craquelure 23.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.0 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.0 - from the file “Filter Gallery.8bf”
Crystallize 23.0 - from the file “Standard MultiPlugin.8bf”
Cutout 23.0 - from the file “Filter Gallery.8bf”
Dark Strokes 23.0 - from the file “Filter Gallery.8bf”
De-Interlace 23.0 - from the file “Standard MultiPlugin.8bf”
Dicom 23.0 - from the file “Dicom.8bi”
Difference Clouds 23.0 - from the file “Clouds.8bf”
Diffuse Glow 23.0 - from the file “Filter Gallery.8bf”
Displace 23.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.0 - from the file “Filter Gallery.8bf”
Entropy 23.0 - from the file “statistics.8ba”
Export Color Lookup Tables 23.0 - from the file “Export3DLUT.8be”
Extrude 23.0 - from the file “Standard MultiPlugin.8bf”
Eye Candy 7 7.2.2 - from the file “Alien Skin Eye Candy 7 Photoshop x64.8bf”
FastCore Routines 23.0 - from the file “FastCore.8bx”
Fibers 23.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.0 - from the file “Filter Gallery.8bf”
Filter Gallery 23.0 - from the file “Filter Gallery.8bf”
Fresco 23.0 - from the file “Filter Gallery.8bf”
Glass 23.0 - from the file “Filter Gallery.8bf”
Glowing Edges 23.0 - from the file “Filter Gallery.8bf”
Grain 23.0 - from the file “Filter Gallery.8bf”
Graphic Pen 23.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.0 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.0 - from the file “Standard MultiPlugin.8bf”
IGES 23.0 - from the file “U3D.8bi”
Ink Outlines 23.0 - from the file “Filter Gallery.8bf”
JPEG 2000 23.0 - from the file “JPEG2000.8bi”
Kurtosis 23.0 - from the file “statistics.8ba”
Lens Blur 23.0 - from the file “Lens Blur.8bf”
Lens Correction 23.0 - from the file “Lens Correction.8bf”
Lens Flare 23.0 - from the file “Standard MultiPlugin.8bf”
Liquify 23.0 - from the file “Liquify.8bf”
Matlab Operation 23.0 - from the file “ChannelPort.8bf”
Maximum 23.0 - from the file “statistics.8ba”
Mean 23.0 - from the file “statistics.8ba”
Measurement Core 23.0 - from the file “MeasurementCore.8me”
Median 23.0 - from the file “statistics.8ba”
Mezzotint 23.0 - from the file “Standard MultiPlugin.8bf”
Minimum 23.0 - from the file “statistics.8ba”
MMXCore Routines 23.0 - from the file “MMXCore.8bx”
Mosaic Tiles 23.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.0 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.0 - from the file “Filter Gallery.8bf”
Note Paper 23.0 - from the file “Filter Gallery.8bf”
NTSC Colors 23.0 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.0 - from the file “Filter Gallery.8bf”
OpenEXR 23.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.0 - from the file “Filter Gallery.8bf”
Palette Knife 23.0 - from the file “Filter Gallery.8bf”
Patchwork 23.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.0 - from the file “Standard MultiPlugin.8bf”
PCX 23.0 - from the file “PCX.8bi”
Photocopy 23.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.0 - from the file “ChannelPort.8bf”
Pinch 23.0 - from the file “Standard MultiPlugin.8bf”
Pixar 23.0 - from the file “Pixar.8bi”
Plaster 23.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.0 - from the file “Filter Gallery.8bf”
Pointillize 23.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.0 - from the file “PBM.8bi”
Poster Edges 23.0 - from the file “Filter Gallery.8bf”
PRC 23.0 - from the file “U3D.8bi”
Radial Blur 23.0 - from the file “Standard MultiPlugin.8bf”
Radiance 23.0 - from the file “Radiance.8bi”
Range 23.0 - from the file “statistics.8ba”
Render Color Lookup Grid 23.0 - from the file “Export3DLUT.8be”
Reticulation 23.0 - from the file “Filter Gallery.8bf”
Ripple 23.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.0 - from the file “Filter Gallery.8bf”
Save for Web 23.0 - from the file “Save for Web.8be”
ScriptingSupport 23.0 - from the file “ScriptingSupport.8li”
Shake Reduction 23.0 - from the file “Shake Reduction.8bf”
Shear 23.0 - from the file “Standard MultiPlugin.8bf”
Skewness 23.0 - from the file “statistics.8ba”
Smart Blur 23.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.0 - from the file “Filter Gallery.8bf”
Solarize 23.0 - from the file “Solarize.8bf”
Spaces 23.0 - from the file “Spaces.8li”
Spatter 23.0 - from the file “Filter Gallery.8bf”
Spherize 23.0 - from the file “Standard MultiPlugin.8bf”
Sponge 23.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.0 - from the file “Filter Gallery.8bf”
Stained Glass 23.0 - from the file “Filter Gallery.8bf”
Stamp 23.0 - from the file “Filter Gallery.8bf”
Standard Deviation 23.0 - from the file “statistics.8ba”
Sumi-e 23.0 - from the file “Filter Gallery.8bf”
Summation 23.0 - from the file “statistics.8ba”
Targa 23.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.0 - from the file “Filter Gallery.8bf”
Tiles 23.0 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.0 - from the file “Filter Gallery.8bf”
Twirl 23.0 - from the file “Standard MultiPlugin.8bf”
U3D 23.0 - from the file “U3D.8bi”
Underpainting 23.0 - from the file “Filter Gallery.8bf”
Vanishing Point 23.0 - from the file “VanishingPoint.8bf”
Variance 23.0 - from the file “statistics.8ba”
Water Paper 23.0 - from the file “Filter Gallery.8bf”
Watercolor 23.0 - from the file “Filter Gallery.8bf”
Wave 23.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.0 - from the file “WIASupport.8li”
Wind 23.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.0 - from the file “WBMP.8bi”
ZigZag 23.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.2.0.54 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.2.0\"
CDO: 1.107.0
CmdN: 1.10.5
CDP: 1.132.0
Projects: 1.1.3
Discover Panel (Loaded) 1.11.0.33 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.41.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.timeline\"

CCX Commenting UXP Webview (Loaded) 21.4.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.comments-webview\"

CCX Sharesheet UXP (Loaded) 20.5.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.sharesheet\"

CC Libraries Panel (Prepared) 3.14.242.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\"
CAPTURE: 1.2.18 STOCK: 2.0.30
Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.cloudValueDialog\"

Photoshop UXP Export-As (Prepared) 5.5.11.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.inAppMessaging\"

Photoshop Personalization (Loaded) 2.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.personalization\"

Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.selectionFeedback\"

Plugins Panel (Prepared) 1.3.6.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.pluginspanel\"

IC popup message (Loaded) 1.0.0.0

Neural Filters (Registered) 1.9.21.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.nfp.gallery\"


Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\manager.html”

Installed TWAIN devices: NONE

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Explorer ,
Jan 05, 2022 Jan 05, 2022

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Any follow up?

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Explorer ,
Jan 15, 2022 Jan 15, 2022

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Here's an update.

I purchased new RAM, now running 32GB at 3600Mhz.

Updated to Windows 11.

Overclocked CPU (i9 - 9900K) to run at 4.8Ghz per core.

 

Cleared my preferences in Photoshop again and updated to the latest version 23.1.

 

I still get frequent lagging in the whole application, same as before. All the buttons, menus etc lag. This even occurs on new unsaved projects now and lasts for several minutes.

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Community Expert ,
Jan 18, 2022 Jan 18, 2022

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Hi, is Ps the only app running when it occurs?

Can you check in the system monitor if other apps are using CPU/disk access?

Is Ps the only affected application on your computer?

 

Pinging @Mark.Dahm 

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Community Expert ,
Dec 10, 2021 Dec 10, 2021

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have you tired Optiminzing CAche level and Tile size in the preferences ? ( screenshot below )

 

 

 

 

Screen Shot 2021-12-10 at 4.27.16 PM.png

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Explorer ,
Dec 11, 2021 Dec 11, 2021

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Thanks, I had these set to default which should be suitable for a standard 1920x1080 size that I usually work with. But I bumped the Cache Levels up to 6... did not fix.

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New Here ,
Apr 16, 2022 Apr 16, 2022

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Hi! Did you ever end up finding a fix to this at all? I've had this exact same problem. My old pc which was a Ryzen 7 3800x, 2060 super 32gb's had this exact problem and turns out the same issues on 2021, 2020 same as you. 
I recently upgraded and purchased a full new rig, 3080ti, Ryzen 9 5900x and 64gb's 3600mhz ram, also purchased another ssd to see if this was the route cause also (scratch disk reasons). On this pc, same issue's occurs also on 2022, 2021, 2020. (I make thumbnails and esport designs). Constant 100% efficiency yet. Ram used is little to none, max is like 38%. 
Currently on the most recent bios update, gpu drivers (tried ddu), cpu drivers, even disabled ftpm to see if that was the issue. 

Very very frustrating, was considering going to windows 11 in the hopes it will fix. But if it didn't for you I don't see why I should.

Please adobe please please please. I can post my system info if needed also.

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Explorer ,
Apr 17, 2022 Apr 17, 2022

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Hey Ryan,

 

It's still an issue. Sounds like I use Photoshop for a very similar purpose as yourself. I actually just tested it in 'Safe Mode with Networking' to rule out third part software being a problem. The problem still happened.

Can you describe your issue a bit more? When it occurs, for how long etc.

Also what Motherboard are you running? Brand etc.

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New Here ,
Apr 26, 2022 Apr 26, 2022

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Rip didn't get a noti for the reply, anyways, i'm running an Asus Rog Strix B550-f gaming. 

In regards to the issue, the spikes happen with pretty much anything I think. Anything from making layers visible / non visible, moving layers, using over scroll, scaling items. Using masks/ brushes, lasso tool etc. Just alot of things. They spikes last for like 2-3 seconds happened randomly but within small increments of each other could be 5 mins could be 30 seconds. Just very odd.

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Explorer ,
Apr 26, 2022 Apr 26, 2022

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Yeah I'm running a ROG Strix Motherboard as well, maybe that's it. Could be something Asus do with their BIOS or chipset drivers that causes the problem.

 

My issue is a little different. Photoshop runs completely fine until I open an existing PSD, doesn't matter which, how many layers etc... any PSD. As soon as I open that PSD it's all fine, can move layers around, use other tools etc... then about 20 seconds into it the entire app slows down. Clicking ANYTHING in Photoshop results in about 3-5 seconds of lag. Outside of Photoshop everything is working fine and resources aren't even at 50% utilisation. A few minutes later and Photoshop becomes good again and stays that way for that session regardless of how many PSDs I open. If I open Photoshop and just work on a new file without opening an existing PSD I don't experience the problem.

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Community Expert ,
Apr 27, 2022 Apr 27, 2022

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Do you have content authenticity enabled in prefs?

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Explorer ,
Apr 27, 2022 Apr 27, 2022

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If you're referring to "Content Credientials", no that's disabled.

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Community Expert ,
Apr 27, 2022 Apr 27, 2022

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Did you try the manual method of dragging your preferences on the desktop? https://helpx.adobe.com/photoshop/using/preferences.html

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Explorer ,
Apr 28, 2022 Apr 28, 2022

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I tested this just now. Backed up my "Adobe Photoshop 2022 Settings" folder to desktop and deleted the one in the original location. Launched Photoshop, I saw it create a new "Adobe Photoshop 2022 Settings" folder in the appdata location. Photoshop running fine, so I opened a psd... all fine for 10 to 20 seconds, and then huge lag. Few minutes later all good.

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Explorer ,
Apr 28, 2022 Apr 28, 2022

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Ok here we go. Looks like it's only doing it with PSDs that have a text layer.

I launched Photoshop and opened a PSD without a text layer. It was fine. Tested another 3 different PSDs without text layers... all fine. Then I opened a PSD with a text layer and the problem occurred like it usually does... it's all good for 10 seconds and then it has a 3 second lag for a few minutes.

 

Any other PSD with a text layer in it does not cause the problem again during that session of Photoshop, but if I close Photoshop and relaunch it even straight away, the first PSD with a text layer will cause the problem.

 

About 95% of my PSDs have a text layer, so that's possibly why it seemed like every PSD.

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Community Expert ,
Apr 28, 2022 Apr 28, 2022

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Ok, let's do further troubleshooting: is it with every font?

Can you try to reset the type tool  (right+click on the T icon in the option bar) on a new doc, type some text?

Do you have any "peculiar" setting, like Right to Left Type, faux bold, special Paragraph rules...? (you can also reset the character and paragraph panels by going to its hamburger menu, and select reset character...)

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Community Expert ,
Apr 28, 2022 Apr 28, 2022

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And I guess that by now, you have updated PS to 23.3.1, ran Windows updated, and checked for a GPU driver update?

Are rulers showing? Did you try to disable flick panning or other settings in preferences ? Some users reported that it helped.

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Explorer ,
Apr 28, 2022 Apr 28, 2022

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Here's a curve ball, I just opened Photoshop to check and now even before opening a PSD the problem occurred. No file opened at all, not even a new file. It took about 10 seconds for the lag to start, and hung around for a few minutes same as usual. Once it came good I opened a PSD with some text, no lag was experienced. It's literally a once a session thing.

I then closed Photoshop and opened it again, waited about 10 seconds just toggling the file/edit menu etc and the lag started. Relaunched, did it again.

Windows is up to date.

Photoshop is 23.3.1

Nvidia drivers are Studio driver 512.59

Rulers are not on.

I disabled Flick Panning repeated the above steps, still lag.

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Explorer ,
Apr 28, 2022 Apr 28, 2022

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After experiencing the curve ball above, I decided to reboot and perform more troubleshooting:

 

Session1: Didn't open a file but kept clicking between Move tool and Marquee tool buttons. No lag after 20 seconds.

Opened a file with no text layer - No lag so closed file after clicking and moving layers around to be sure.

Opened file with text layer - 10 or so seconds later lag is experienced. I clicked between Move tool and Marquee tool buttons till lag goes.

 

Session2: Exact same experience as above, but I tested 2 different files than before. One without text layer, one with.

This PSD only had background layer and text layer, and text is standard left to right Arial "Test". No effects, no sharpening. This was for testing.

 

Session3: Didn't open a file but kept clicking between Move tool and Marquee tool buttons for about 30 seconds. I then clicked the Text tool button, then back to toggling between Move and Marquee, about 5 - 10 seconds later lag is experienced for a few minutes.

Keep clicking between various Tool buttons until lag goes away.

Open PSD with text layer - No lag.

 

Session4: Didn't open a file but kept clicking between Move tool and Marquee tool buttons (not the text tool). Lag occurs after about 10 seconds.

Keep clicking between various Tool buttons until lag goes away.

Open PSD with text layer - No lag.

 

An hour later-

 

Session5: Same thing as session 3. Problem only occurred once I toggled the Text tool.

 

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