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tazulli921
tazulli921
New Participant
October 19, 2020
Question

Large poster / can not open

  • October 19, 2020
  • 1 reply
  • 176 views

I have been working on a PSD Poster for months and now today I am unable to open it. I would appreciate any help. Thank you! Attached are screen shots of the error messages I receive. 

 

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1 reply

Eugenio.NYC
Eugenio.NYC
Participating Frequently
October 20, 2020

Hi, Sorry about that

Please if you can tell us:

You have a Mac or PC? 

Version of you OS

Photoshop Version?

 

sometimes if you reset the preferences is the solution

https://helpx.adobe.com/photoshop/using/preferences.html

or you can install another version of Photoshop from the CC app

 

Please LMK

 

tazulli921
tazulli921Author
New Participant
October 20, 2020

Thanks for getting back to me so quickly! I have a Macos Catalina  10.15.7 

64 GB 2400 MHz DDR4 Photoshop 21.2.4. I will give your suggestion a try, thank you very much!

 

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