Copy link to clipboard
Copied
Hello,
Whatever the image i load on photoshop, I get a white screen as result of display of any image.
scenario.
launching photoshop. I can play with the menus.
creating a brand ne image : gets a white diaply window
attempt to create anything in it. no way. still white.
OR
loading a .psd file . I get on right side all informations. But display window (for that image) is white.
I have followed the https://helpx.adobe.com/fr/creative-cloud/kb/fix-blank-white-screen-sign-in.html recommandations. Launched again Photoshop. Asked me Login + Password.
Problem is still there.
Can someone help me. Thank You.
Version Adobe Photoshop : 24.4.1 20230418.r.449 53a6c60 x64
Nombre de lancements : 91
SystĆØme d'exploitation : Windows 11 64 bits
Hi @Herve29576729nl2e Go to Photoshop Preferences/Technology Preview and check āDisable Native Canvasā.
Copy link to clipboard
Copied
Hi @Herve29576729nl2e Go to Photoshop Preferences/Technology Preview and check āDisable Native Canvasā.
Copy link to clipboard
Copied
Hi Kevin. Thanks for your prompt reply.
My interface is in french and I attempted to download photoshop in english, but dot not work yet.
I'v looked for : Photoshop Preferences/Technology Preview and check āDisable Native Canvasā.
Nothing looks like that in french. Please look at attached picture.
Can you please write me more about the exact Location of that menu item ?
Thank You
Herve
Copy link to clipboard
Copied
It is the third option on the list that you show. English : Deactivate Native Canvas - French : Desactiver la zon travail native
Dave
Copy link to clipboard
Copied
Hi Dave and Kevin
Fantastic. It works fine. Thank you so much guys!!!
I now wonder how and why this option was desactivated.
(for your information, I just had reinstalled windows on an other computer where PD was already installed. Then I had to reinstall Photoshop too. It looks there has been a strange consequence to the setup of that computer.)
Herve
Copy link to clipboard
Copied
Hi @Herve29576729nl2e its not on by default. Its optional as needed for users.