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im trying to fill the background but it won't show..
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It's difficult to see what is happening from the supplied image. Windows has a built in feature called the Snipping Tool that lets you grab screen shots. Just hit the WEindows key, and start typing sni... For a really good screen shot utility, install GreenShot
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...and on macOS (which Sophie is using) the built in tool is called Screenshot.
https://www.take-a-screenshot.org/mac.html
Jane
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Within the Layers panel, drag your "background" layer into the Artboard group of layers.