Layers get cropped when moved to other artboard?

Explorer ,
Apr 06, 2022 Apr 06, 2022

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Hi

 

I've got a document in Photoshop 23.2.2 and I'm seeing some perplexing behavior.  I don't know if something's corrupt or there's a setting somewhere that I should know about.

 

I've got a document with several, differently sized artboards. If I duplicate a layer from one artboard so it appears in one of the others, it appears there, as intended. But however the layer appears cropped in the new artboard, it treats it as really cropped. Like if I move it, it won't show the full object on the layer, just the part that had initially appeared, cropped. Missing the part I'm trying to bring into the artboard. I can overcome this by moving the layer up or down in the layer stack in the layers palette. Then the full object on the layer appears again. This is a klunky workaround. What am I missing here?

 

Thanks if you've any clues!

 

best,
kurt

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Adobe Community Professional ,
Apr 06, 2022 Apr 06, 2022

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Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

Does this also apply to Smart Objects? 

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Explorer ,
Apr 06, 2022 Apr 06, 2022

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sure. I duplicated an artboard, and on the lower one, I moved the art up. And you'll see in the first screenshot how it appears cropped at the bottom. But in the second screenshot you see the lower artboard's art be uncropped.

 

You know what fixed it this time? Taking the screenshot! It's like it's not refreshing unless forced. it's weird.

 

I'd mention that this is Day 2 of me using my new Mac Studio M1, which in general has been behaving wonderfully with Adobe apps, very very fast. But i wonder if this is a bug.

 

k

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Explorer ,
Apr 06, 2022 Apr 06, 2022

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ps yes, it happens equally with smart objects and rasterized objects. In this example, they're all smart objects.

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Adobe Community Professional ,
Apr 06, 2022 Apr 06, 2022

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I cannot seem to immediately reproduce the issue. 

How exactly do you proceed with the duplication? 

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Explorer ,
Apr 06, 2022 Apr 06, 2022

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happens two ways:

 

Layer palette: select layer: Duplicate layer...: select destination (picking name of artboard from dropdown)

or:

Layer palette: Select artboard: Duplicate artboard. When art layer on new artboard is moved, same thing happens.

 

I'm not having the problem in another document...hm (corrupt document? too complex document?). Weird. It was doing in consistently in this document (I had to make 8 versions of this ad, had them all on different artboards in one document and the problem was happening with every one of them). That's why i wondered if I'd somehow changed a setting inadvertantly or something.

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Adobe Community Professional ,
Apr 06, 2022 Apr 06, 2022

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The Layer Style seems to make the difference. 

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Explorer ,
Apr 06, 2022 Apr 06, 2022

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Aha!

That's quite right, when I turn off the Drop Shadow, the problem goes away. and then i can turn it back on when it's in its new position. And then i can turn it off again if i need to move it a bit. Then i can do that five more times as I try to tweek the layout....

 

am i wrong to think that seems like a bug? I

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Adobe Community Professional ,
Apr 06, 2022 Apr 06, 2022

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue? 

 

But basically I agree that this seems like the unexpected and unintended behaviour that might deserve the term. 

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