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Philip Muller
Participating Frequently
January 24, 2023
Question

Library displaying all color swatches in grayscale

  • January 24, 2023
  • 4 replies
  • 3710 views

I'd like to know why this is happening. I was recently creating color swatches and saving them to my swatch panel. I had "add to my current library checked" so duplicates went into the library.

 

I'm glad I have the swatches in there. However, they all appear in the panel in grayscale. They work normally when I apply the color to anything but I can't find the cause of them appearing in grayscale. When I view them in the assets library online, they appear in color. 

 

I'm using the latest version of Photoshop on a MacBook Pro 2021, Apple M1 Max processor, MacOs 12.1 Montery

 

As seen in Ps:

As seen online:

4 replies

E
esurrey
Participant
September 30, 2024

I'm currently having the same issue. I'm in RGB mode and I'm selecting from the picker and adding to my CC library. I wasn't having any problems until I tried adding a new color and the swatch appeared grayed out. If I try to use the color it doesn't appear grayed out at all. I've also noticed that when I close Photoshop the swatch moves out of the folder it was originally in. It also doesn't appear in the Creative Cloud App. The selected swatch should be a burnt sienna color.

Mohammad.Harb
Community Expert
Mohammad.HarbCommunity Expert
Community Expert
February 2, 2023

Did you try singing out from creative cloud apps, restart your mac and trying again ?

if that doesnt work, you may try resetting the preferences settings 

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
January 24, 2023

These are Pantone TCX colors. Pantone is no longer natively supported in Adobe products. See here for workarounds:

https://helpx.adobe.com/illustrator/kb/pantone-plus.html

 

    P
    Philip MullerAuthor
    Participating Frequently
    January 24, 2023

    These are just named after the TPG colors, but this isn't a compatibility issue. I'm not working out of a legacy color book. I'm pasting in the hex code and saving the color swatch, so I don't think this would cause any issue.

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    January 25, 2023

    But it appears you've named them the exact name of the TCX swatch. Wondering if it's registering still as a Pantone color even though you've made these by hand. 

      B
      Barry Rudick
      Inspiring
      January 24, 2023

      Usually that would imply that the document is in Grayscale space. Try going to Image, Mode and see if that is so.

        P
        Philip MullerAuthor
        Participating Frequently
        January 24, 2023

        The document is in RGB mode. When I use the swatches in the document, they apply color in the image as one would expect. Only this library in appearing in grayscale. I thought perhaps having "neutral color mode" checked in my interface settings would cause this but it has no affect on the appearance of the library.

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