Participant

Answered

Licence Photoshop CC 2018

Forum|Forum|3 years ago
July 13, 2022
3 replies
3325 views

Hello,

We lost our licence for photoshop CC2018 and would be willing to repurchase one as unfortunatly we cannot upgrade the platform where this software is running and the latest versions are not compatible.

Any offer for account repurchase with PS CC 2018 and/or idea would be greatly appreciated.

Thanks

Windows

This topic has been closed for replies.

Correct answer Kevin Stohlmeyer

@jorjohwas CC2018 is no longer available for download. There are no available options to purchase or download so be aware of scammers. The oldest available PS version is 22.2 which supports 3D. Otherwise Adobe only offers current version and one-year prior.

J

jorjohwas

Participant

Hello,
I have the same issue. Have you found a solution?

L

Lumigraphics

Legend

What "same issue." Please be specific.

L

Lumigraphics

Legend

If you are signed into an active CC account, CC2018 should work fine. Note that if you had a pirated version that things could go haywire at any time; we strongly recommend only using genuine licensed software from any vendor.

Kevin Stohlmeyer

Community Expert

There is no "licensing" to purchase for Creative Cloud - it is subscription only. If you resubscribe you can continue to use CC2018. You don't have to upgrade your software.

raymondw13290222Author

Participant

Hello Kevin,

It unfortunately just doesn't work with that old version and OS; I subscribed to latest cloud plan but the sofware just doesn't run and asks for licencing for PS CC2018. Any further idea ?

Kevin Stohlmeyer

Community Expert

It should. I have CC2018 still installed and running on an old Mac Laptop (cant upgrade the OS) and it still recognizes my account as valid and I am signed into the software.

When you say its asking for licensing, can you send a screenshot of that window? Is it just asking you to sign in with your Adobe ID?

Contact Adobe Customer Care directly using the Chat feature. Log in to this page:

https://helpx.adobe.com/contact.html

and the chat pod should be at the bottom right. Don't call.

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