Lighting Effect greyed out in Photoshop

Forum|Forum|4 years ago
August 13, 2021
2 replies
777 views

Hi, no matter what images I am using PS on - whenever I try to use the lighting effect, it's permanently greyed out dead feature. Why is it not activated? Help. Thanks.

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PewterGraphicsAuthor

Participant

As far as I can see, 🙂 the Preferences >> Graphics Processor settings are fine: see screenshot. Yet feature still disabled

Ged_Traynor

Community Expert

Hi

It doesn't look like Photoshop is seeing your GPU, this is from your screenshot

and this is from my preferences

Have you tried updating your GPU driver from the manufacturers website

PewterGraphicsAuthor

Participant

Thanks, Ged,
I revisited my Performance interface: now there's no dropdown selection for my graphics processor but I certainly do have a graphics processor is this is our design PC which is the most powerful one in the office and we use all Adobe Creative Suite on it. Can you tell me why I have no drop down? Thz.

nikunj.m

Legend

Hi,

We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop you're using along with your computers operating system?

Please ensure you have the option to Use Graphics Processor enabled under Preferences, then Performance. If it's not, try enabling the option & relaunch Photoshop to check if that helps.

If you're not able to enable the option (it's greyed out), please check out: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Let us know if this helps!

Regards,

Nikunj

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