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Loss of setups

Participant ,
Mar 27, 2025 Mar 27, 2025

Yesterday's update of Photoshop appears to have wiped out all of my settings.  My two monitor workspace, where I have most of the panels I regularly use, is missing.  My biggest concern is that one of those panels helt my collection of custom actions.
I'm sure I can restore everything, as my computer is backed up every night and I have daily backups dating back several weeks.  I'd just like a bit of hand holding so I don't inadvertently make things worse.
PS 2025 running on Windows 10 pro. 64 bit.
Thank you.
George Butch
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correct answers 2 Correct answers

Community Expert , Mar 27, 2025 Mar 27, 2025

You are using Windows so go to this location:

Note: You will need to make Hidden Files & Folders viewable in File Explorer if they are not already set.

 

C:\Users\[Your User Name]\AppData\Roaming\Adobe\Adobe Photoshop 2025\Adobe Photoshop 2025 Settings\

 

Set it to Details so you can see Date Modified.  Right click on any of the column headings (tabs) if that is not already set.

 

image.png

 

Now, I am a bit fuzzy here because I was messing with mine recently, and I think I copied the workspaces that wer

...
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Participant , Mar 27, 2025 Mar 27, 2025

Since my earlier post, I discovered that my settings weren't gone. Just the workspace layout. I recovered a version of my workspace from a backup. At first it didn't seem to fix the problem. But in looking at the Workspace sub menu, I saw a "Reset". I clicked that and everything returned to normal. I believe this is called ignorant experimentation. Thank you to those who offered assistence.
George Butch

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Community Expert ,
Mar 27, 2025 Mar 27, 2025

You are using Windows so go to this location:

Note: You will need to make Hidden Files & Folders viewable in File Explorer if they are not already set.

 

C:\Users\[Your User Name]\AppData\Roaming\Adobe\Adobe Photoshop 2025\Adobe Photoshop 2025 Settings\

 

Set it to Details so you can see Date Modified.  Right click on any of the column headings (tabs) if that is not already set.

 

image.png

 

Now, I am a bit fuzzy here because I was messing with mine recently, and I think I copied the workspaces that were missing from one of the two Workspace folders to the other one.  I was thinking they would just be ignored if in the wrong location.   

 

What do _YOU_ see?  Are your workspaces there?  Do the Date Modified dates tally with what you expect.

 

What I am thinking is the recent Release version update was not a major update, so there should not have been an option to remove the old settings.   To be totally sure for the future, open the Creative Cloud Desktop app and go to

 

Apps > Manage Auto Updates > Photoshop > Advanced and make sure Import previous settings...  is checked.  But like I said, I don't see how that would have come into effect for yesterdays update.  

 

image.png

 

If your workspaces are there but not showing, then if that remains the case after a couple of restarts, then I can't think of anything that will fix it other than resetting preferences, (which I took a long time getting round to!)

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Participant ,
Mar 27, 2025 Mar 27, 2025
LATEST

Since my earlier post, I discovered that my settings weren't gone. Just the workspace layout. I recovered a version of my workspace from a backup. At first it didn't seem to fix the problem. But in looking at the Workspace sub menu, I saw a "Reset". I clicked that and everything returned to normal. I believe this is called ignorant experimentation. Thank you to those who offered assistence.
George Butch

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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