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6

M: Photoshop 21.2 Redraw Bug

Explorer ,
Jun 17, 2020 Jun 17, 2020

Just updated to the 21.2 version. Now, whenever I use any transform function. The background of that doesn't redraw properly but instead seems like it leaves a preview of where the image used to be. Almost like a duplicate layer except there is no dup. Glitchy.

 

 

{Moderator Note: PS 49561}

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correct answers 1 Correct answer

Jul 20, 2020 Jul 20, 2020

We are happy to announce the release of Photoshop 21.2.1 that should resolve this issue.

 

This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

 

To update Photoshop to 21.2.1, click "Update" in the Creative Cloud desktop app next to Photoshop. See More detailed instructions for updating

 

Let us know how it goes.

Thanks,

Akash

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Community Beginner ,
Jun 16, 2020 Jun 16, 2020

That worked, thank you so much.

 

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Adobe Employee ,
Jun 16, 2020 Jun 16, 2020

Glas that helped! Please feel free to reach out if you need assistance with anything else.

Regards,

Nikunj

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Participant ,
Jun 16, 2020 Jun 16, 2020

Oh, we have to do a work around since you guys release a bad version of photoshop, makes total sense.

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New Here ,
Jun 17, 2020 Jun 17, 2020

I am having a similar issue where moving/transforming images and TEXT leave a "ghost" of the original (not shadow). Turning on Legacy Compositing helped a little, but not 100%. Clicking a background layer on/off gets rid of the ghosted text and images. I am on a 2017 iMac with the Radeon Pro 580 8 GB. The Performance prefferences window shows my GPU model and is active.  Please help

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Contributor ,
Jun 18, 2020 Jun 18, 2020

Having a very similar issue hear too.

It's as if a layer's visibility is sticking on, and results in me having to make the background/bottom layer invisible, then make it visible to get a refreshed view. 

A similar thing happens with masking; if you update a mask by painting on it, you can't see the changes unless you make things inivisible, yet alt clicking on the mask to just view the mask shows amends are being made...I'm sure you know, when you're masking, you need to see what you're doing.

 

Layers, blending modes and masks are the crux of anything in photoshop...I haven't even tried blending modes but you've released something that completely corrupts layers and masks; who tested this?! 

 

(Turning off Legacy compositing in Preferences > Performance helps)

 

Operating system:

Mac OS Catalina 10.15.5

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Community Beginner ,
Jul 08, 2020 Jul 08, 2020

Too many issues with new update, switching back to older version... I am not going to waste my time on this.

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Community Beginner ,
Jul 09, 2020 Jul 09, 2020

I agree. Just installed 21.2 yesterday. Can't work with it. This thread is almost a month old and still no fixes. Disappointing.

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Explorer ,
Jun 17, 2020 Jun 17, 2020

I'm having major screen redraw issues and visual glitches when resizing and moving graphics, copying artboards, and editing text.  I did not have these issues with the previous release.

 

Images are being visually duplicated when moving things around, and sometimes the entire canvas turns gray and all graphics dissapear.  I've tried changing graphics proccessor settings and toggling legacy compositing on and off but this is still happening.

MacOS Mojave 10.14.6

MacBook Pro (15-inch, 2016)

2.9 GHz Intel Core i7

16 GB 2133 MHz LPDDR3

 

Screen Shot 2020-06-17 at 12.21.46 PM.png 

 

 

Screen Shot 2020-06-17 at 12.23.10 PM.png

 

 

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Guest
Jun 17, 2020 Jun 17, 2020

Hi

In preferences, disable Legacy Compositing if it's enabled and restart Photoshop to see if that helps

2020-06-16 16_37_14-Window.png

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Explorer ,
Jun 17, 2020 Jun 17, 2020

hi and thanks for responding - as I mentioned in my initial post, i tried toggling legacy compositing on and off but this is still happening.

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Guest
Jun 17, 2020 Jun 17, 2020

Dd you actually close and reopen Photoshop after disable legacy compositing

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Explorer ,
Jun 17, 2020 Jun 17, 2020

thanks again for getting back - yes, it was initially checked, so I unchecked it, quit photoshop, then reopened photoshop and i still have the same issue.

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New Here ,
Jun 17, 2020 Jun 17, 2020

Having the same issues after updating to 21.2. I just can't work, there is a serious lag issue.

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Explorer ,
Jun 17, 2020 Jun 17, 2020

yeah, it's really bad!

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Community Beginner ,
Jun 17, 2020 Jun 17, 2020

Same here!

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Participant ,
Jun 17, 2020 Jun 17, 2020

I've got display update issues but haven't tested in details, I'm reverting to an older version of Photoshop as I've got a deadline to deliver in a couple of hours. I was trying to edit adjustment layers but the results were not being displayed correctly. Reducing saturation in a hue/sat adjusment layer had the opposite effect - increasing saturation. Turning off/on visibility of the the layers affected updated to the correct result - i.e. I'm not getting real-time updates to adjustments. I was getting this on both my Win 7 Pro and Win 10 Pro installations. Painting on mask layers was also displaying the result as in large rectangular blocks, again not displaying the masking correctly until I switch off/on the visibility of the layers affected. There's more weird shizz going on but I ain't go time to go into it now....super panic!

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Participant ,
Jul 26, 2020 Jul 26, 2020

The new 24.2.1 update fixed the problems I was experiencing. 

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Engaged ,
Jun 17, 2020 Jun 17, 2020

I installed the update last night, stated work thos morning and had similar issues - it was unuseable.

 

I opened a photo of an Ice Cream Cone on a transparent background and started to modify it, but it would show some of my edits and not others, if I "moved the image on the canvas, the original image would still show underneath? I saved, closed and reopened the file and only the modified version would appear. Tried closing and reopening Photoshop - same problem. Tried restarting (Mac Pro 2012 /High Sierra) same problem.

 

Finally tried turning off Legacy Compositing as you suggested, quitting and reopening Photoshop and that seems to have fixed my problem (so far). Thansk for the suggestion!

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New Here ,
Jun 17, 2020 Jun 17, 2020

Work for me, thks John! 

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Explorer ,
Jun 17, 2020 Jun 17, 2020

turning up cache levels from 2 to 4 in prefs / performance / history & cache seems to help a little, but there are still some of the same issues.

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Explorer ,
Jun 22, 2020 Jun 22, 2020

Still having issues here.  Now when I double click to select text in a text frame the entire canvas turns light gray until i scroll or zoom in and out.

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Explorer ,
Jun 25, 2020 Jun 25, 2020

Still having major issues here.  Canvas still turns totally gray when selecting text, major mouse lags when clicking and selecting layers, just overall really bad performance.  This all started right after the 21.2 update.

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Explorer ,
Jun 25, 2020 Jun 25, 2020

Rolled back to the previous version of Photoshop via the Creative Cloud app and the issue is gone.

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Jul 20, 2020 Jul 20, 2020

We are happy to announce the release of Photoshop 21.2.1 that should resolve this issue.

 

This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

 

To update Photoshop to 21.2.1, click "Update" in the Creative Cloud desktop app next to Photoshop. See More detailed instructions for updating

 

Let us know how it goes.

Thanks,

Akash

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Explorer ,
Jul 21, 2020 Jul 21, 2020

I can confirm the issue is resolved in the 21.2.1 update.  Thank you!!

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