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2

mac keeps shutting down

Explorer ,
Aug 28, 2023 Aug 28, 2023

CPU Machine Check Architecture Error Dump (CPU: UNKNOWN, CPUID: 0xA0655)
Core: 0
IA32_MC3_STATUS=0xBE00000000800400
IA32_MC3_CTL=0x0
IA32_MC3_ADDR=0xFFFFFF7FA10F0C79
IA32_MC3_MISC=0xFFFFFF7FA10F0C79
Core: 0
IA32_MC4_STATUS=0xFE00000000800400
IA32_MC4_CTL=0x0
IA32_MC4_ADDR=0xFFFFFF7FA10F0C79
IA32_MC4_MISC=0xFFFFFF7FA10F0C79
Core: 0
IA32_MC11_STATUS=0xEE0000000040110A
IA32_MC11_CTL=0x0
IA32_MC11_ADDR=0xFF7ECA80
IA32_MC11_MISC=0x43880000086
Core: 0
IA32_MC12_STATUS=0xEE0000000040110A
IA32_MC12_CTL=0x0
IA32_MC12_ADDR=0xFF7DDB80
IA32_MC12_MISC=0x7880000086
Core: 0
IA32_MC13_STATUS=0xEE0000000040110A
IA32_MC13_CTL=0x0
IA32_MC13_ADDR=0xFF7DDB40
IA32_MC13_MISC=0x47880000086

 

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Adobe
Community Expert ,
Aug 28, 2023 Aug 28, 2023

is this related to something you do with an adobe app?

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Explorer ,
Aug 28, 2023 Aug 28, 2023

It sseme to be, 2x I was using photoshop and once Illustrator. So I'm going to say yes.

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Explorer ,
Sep 05, 2025 Sep 05, 2025

yes -- happening frequently with Photoshop 2025

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Advisor ,
Sep 05, 2025 Sep 05, 2025
LATEST

Please post a new thread with your issue, this is old and unrelated.

 

You should include your system info (Help->System Info) so we can see hardware details. Also let us know what you are doing when your app crashes.

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Community Expert ,
Aug 28, 2023 Aug 28, 2023

post your system specs

post the exact photoshop steps needed to trigger a shutdown.

 

=======================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



<"moved from using the community ideas"> 

 

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Explorer ,
Aug 28, 2023 Aug 28, 2023

You moved it?

 

Thanks

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Community Expert ,
Aug 28, 2023 Aug 28, 2023

@ipam murphy 

 

What did macOS find when you ran first aid on your HD with Disk Utility?

https://support.apple.com/en-us/HT210898

 

Jane

 

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Explorer ,
Aug 29, 2023 Aug 29, 2023

 

 

I'm not an expert here, I did what it said to do.

Screen Shot 2023-08-29 at 8.18.18 AM.png

 

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New Here ,
Mar 15, 2024 Mar 15, 2024

I can not find the moved post. What exactly did you do to correct this. I am having this same issue. TIA.

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Explorer ,
Mar 27, 2024 Mar 27, 2024

I unhooked my second computer. It was an older PC and was taking up too much memory.

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New Here ,
Oct 25, 2024 Oct 25, 2024

I've been having the same issue. I've found that my issue was with the new Mac Update and that it is incompatible. I can't downgrade mac software so not much I can do there. Havent found a resolution yet. If anyone finds one let me know,

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