• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Mac Keyboard Shortcuts No Longer Working

Participant ,
Oct 25, 2019 Oct 25, 2019

Copy link to clipboard

Copied

Not sure why, but I can no longer access various keyboard shortcuts anymore.

Image/canvas size is no longer working.

Any idea why?

Views

885

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Oct 25, 2019 Oct 25, 2019

Copy link to clipboard

Copied

I can suggest a Preferences reset as the settings file sometimes gets corrupted.

Also did you upgrade MacOS recently?

Reset Prefs CC 2015.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 25, 2019 Oct 25, 2019

Copy link to clipboard

Copied

I had to reinstall the OS (Sierra.)

I'm afraid to reset, will I lose all my brushes, actions, etc.?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 25, 2019 Oct 25, 2019

Copy link to clipboard

Copied

No, this just resets Photoshop, it does not touch your Presets.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 25, 2019 Oct 25, 2019

Copy link to clipboard

Copied

Don't think this is an option in CS6.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 25, 2019 Oct 25, 2019

Copy link to clipboard

Copied

For CS:

If you need a quick and dirty way to restore your preferences, here's a way you can do it using a keyboard shortcut on launch:
Windows - double-click the PS icon to start Photoshop
Immediately Hold down CTRL-SHIFT-ALT
You will see a delete preferences dialog. Click “yes".
Macintosh - Hold down CMD-SHIFT-OPTION instead.

 

Anytime someone tells me the problem came on all of a sudden, I suspect the preferences got corrupted writing to drive on exit.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 25, 2019 Oct 25, 2019

Copy link to clipboard

Copied

No dialog appears on Mac.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 26, 2019 Oct 26, 2019

Copy link to clipboard

Copied

Hold down Cmd-Opt-Shift  Start Photoshop  Don't release the keys until you see this:

Screen Shot 2019-10-26 at 1.35.11 AM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 26, 2019 Oct 26, 2019

Copy link to clipboard

Copied

No difference.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 26, 2019 Oct 26, 2019

Copy link to clipboard

Copied

When using Photoshop 16.0.0 with Mac OS 10.9 or later, there is a problem that keyboard shortcuts do not work. Have you updated to Photoshop 16.0.5 or later?

--
Susumu Iwasaki

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 26, 2019 Oct 26, 2019

Copy link to clipboard

Copied

This is 13.0.

Never had a problem before.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 26, 2019 Oct 26, 2019

Copy link to clipboard

Copied

I'm sorry, the version number was wrong. 16.0.0-> 13.0.0, 16.0.5-> 13.0.5.

--
Susumu Iwasaki

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 26, 2019 Oct 26, 2019

Copy link to clipboard

Copied

So these will no longer work with Sierra?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Nov 02, 2019 Nov 02, 2019

Copy link to clipboard

Copied

LATEST

Seems to be working now; not sure if resetting the preferences did the trick, though.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines