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O
ommadawn13
Inspiring
October 25, 2019
Question

Mac Keyboard Shortcuts No Longer Working

  • October 25, 2019
  • 8 replies
  • 1169 views

Not sure why, but I can no longer access various keyboard shortcuts anymore.

Image/canvas size is no longer working.

Any idea why?

    This topic has been closed for replies.

    8 replies

    O
    ommadawn13Author
    Inspiring
    October 26, 2019

    So these will no longer work with Sierra?

    O
    ommadawn13Author
    Inspiring
    November 2, 2019

    Seems to be working now; not sure if resetting the preferences did the trick, though.

    silk-m
    Community Expert
    silk-mCommunity Expert
    Community Expert
    October 26, 2019

    When using Photoshop 16.0.0 with Mac OS 10.9 or later, there is a problem that keyboard shortcuts do not work. Have you updated to Photoshop 16.0.5 or later?

    --Susumu Iwasaki
    O
    ommadawn13Author
    Inspiring
    October 26, 2019

    This is 13.0.

    Never had a problem before.

    silk-m
    Community Expert
    silk-mCommunity Expert
    Community Expert
    October 26, 2019

    I'm sorry, the version number was wrong. 16.0.0-> 13.0.0, 16.0.5-> 13.0.5.

    --Susumu Iwasaki
    O
    ommadawn13Author
    Inspiring
    October 26, 2019

    No difference.

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    October 26, 2019

    Hold down Cmd-Opt-Shift  Start Photoshop  Don't release the keys until you see this:

    O
    ommadawn13Author
    Inspiring
    October 26, 2019

    No dialog appears on Mac.

    O
    ommadawn13Author
    Inspiring
    October 25, 2019

    Don't think this is an option in CS6.

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    October 26, 2019

    For CS:

    If you need a quick and dirty way to restore your preferences, here's a way you can do it using a keyboard shortcut on launch:
    Windows - double-click the PS icon to start Photoshop
    Immediately Hold down CTRL-SHIFT-ALT
    You will see a delete preferences dialog. Click “yes".
    Macintosh - Hold down CMD-SHIFT-OPTION instead.

     

    Anytime someone tells me the problem came on all of a sudden, I suspect the preferences got corrupted writing to drive on exit.

    O
    ommadawn13Author
    Inspiring
    October 25, 2019

    I had to reinstall the OS (Sierra.)

    I'm afraid to reset, will I lose all my brushes, actions, etc.?

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    October 25, 2019

    No, this just resets Photoshop, it does not touch your Presets.

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    October 25, 2019

    I can suggest a Preferences reset as the settings file sometimes gets corrupted.

    Also did you upgrade MacOS recently?

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