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OtisRoot
Participating Frequently
April 10, 2022
Question

Mac M1 and Photoshop - joke of the year.

  • April 10, 2022
  • 6 replies
  • 4266 views

  After about nine months, problems and new bugs disqualify Photoshop from working on Mac OS on M1. I don't know how Adobe imagines it, but people pay for it every month, and what's the result? Lots of very serious bugs that have NEVER happened in Photoshop under Windows !!!

  I've known Photoshop for 20 years and what I see is unacceptable in any way. I'm sorry to be wasting my time on Mac OS. Unfortunately, you can not cope with it and I say it very seriously because I have a comparison to working on Windows in a photo studio, where I work many hours every day on Photoshop and there are NO such errors, problems. Bitter words in terms of Adobe are not enough. It's just a pity that I lost a lot of time working on PS under this operating system. It's time to change that and go back to Windows 100%. Unless you fix what is fixable ... which I sincerely doubt.

 

I also believe that this is a mockery of professionals or amateurs who work on Photoshop and Bridge, because Adobe is a company with a lot of experience and I am surprised by what is happening in the photographic world of Mac OS.

 

PS
I paste some pictures and a video of "work" on Ps and Bridge.

 

OS and specc computer:

Earlier: Big Sur >Monterey

Mac Mini M1.

Photoshop and Bridge 2021 and 2022,

 

 

 

6 replies

TheDigitalDog
Inspiring
May 3, 2022

This has become a rant festival not a UtoU solution to the question (not really asked) by the OP. I agree that the first area to look at, for the one (or was it two out of three Photoshop 'issues' in the first post) is to disable GPU and see if the preview issues disappear. The other 'issues' belong solely in the Bridge forum. 

The OP should specify the Photoshop problem(s) with full information for volunteers here to attempt a fix (unless he believes everyone with his M1 suffers the identical issue and there is zero proof of this). 

IF the OP actually wants help with the one (or two) actual Photoshop issues, he should repost them with full information about OS, hardware, version of PS, and explicit steps to reproduce the issues so the goal of the forums, user to user support can continue. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
D Fosse
Community Expert
Community Expert
May 2, 2022

As far as I can tell, all of those problems are clearly GPU-related. Yes, I know it's an M1 and it doesn't have a video card. I haven't seen any of these problems on Windows, so maybe, just maybe, there are some Apple bugs in this mix too. M1 is after all a completely new platform, only six months since release.

 

All I'm saying is, let's be realistic. Adobe "ignoring professionals" might make a good conspiracy theory, but it doesn't make much business sense.

jongo.studio
Participating Frequently
May 2, 2022
that is very true (about making business sense)
TheDigitalDog
Inspiring
May 2, 2022

From Adobe (community forums):
Currently, the community on community.adobe.com is used as a destination for customers to ask questions
and engage in peer-to-peer conversations.

IOW, this is a user-to-user support forum.

 

Do you have specific issues you need to be addressed for the volunteers here to assist you? Because a general rant isn't going anywhere. No joke.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
jongo.studio
Participating Frequently
May 2, 2022
This is no joke.

I have been struggling with a completely new system necessitated by a collision of events which includes three different companies, all of which I have been in contact with. Wacom, Adobe and Apple. I upgraded because it was time. I was using a 2013 MacPro, a 2014/5 15" Macbook Pro Laptop, a Cintiq21 Touch and an additional monitor.

Between the updates by application and by OS, I was running slower and slower. It was my hope that the M1 would drastically speed up operations. I thought I would simplify, using the M1 16" Macbook to drive the new Cintiq and the other external monitor and no longer rely on a Desktop "tower" for use of the CIntiq. I was told that the new 16" macBook would drive all the monitors, and be much faster. Instead I am faced with freezes, and other system-generated interruptions to workflow.

I have been using Photoshop and other apps from the Adobe Suite for a very long time, beginning in the late eighties.

The new upgrades were dictated by the hardware companies adoption of USB-C interfaces, this certainly being the case with Cintiq. But, unfortunately I have had a great deal of freezes since this major upgrade. I am use to painting in Ps have completed three hundred individual portraits of the people of my small village, for example, including producing three books of these portraits (InDesign/ Illustrator/Ps). The portraits were done from 2012 forward, but the process was pretty straight forward.

Specifically the upgrades have translated into a great deal of time cleaning up drawings now.

-Spurious markings made by the placement of my palm while drawing or independently of any simultaneous marking with the stylus. There is no Preference box to click or unclick in either Ps Prefs or in the WACOM Prefs for pressure sensitivity of stylus that actually can be substantive. It seems to also affect Tools. In the former configuration, I used the touch capacitance capabilities to ROTATE while drawing. While the new CINTIQ can actually live rotate as a monitor, there is a workaround. But this is classic 'don't fix what aint broke' forcing a new learning curve, time from established workflow for the experienced user. Of course, there is always some re-learning on a large-scale rebuild but it is a collossal time sink to suss out WHY stuff isn't working.

-The "ellipsis" tool which sometimes, when holding down the almost impossible to accurately enable "triangle" in the lower right of the Tool icon (because it is so small), does not always make available the many other tools, like gradient tool, e.g. because it sticks on the tool that may have been previously used.

- Older third party brushes don't seem to work as well.
- The opacity of the brush seems to not be as supple when varying pressure with the stylus.
- The magic wand doesn't function properly as it makes a marquis around areas not specific to the selection. It precipitates using the option -clicking method of the Lasso to make an active marquis for creating a working path. This is slower than the magic wand selecting a specific area quickly for conversion to path.
- Tools in the toolbar ( like the Zoom tool) can not be relegated to the "ellipsis" group. Zoom seem to be a beginner's tool as most experienced users have a drawing pad or touch sensitive monitor, like the Cintiq, the iPad, ( in Apple) or a trackpad to zoom in out, and perform a wide range of haptically enabled, more intuitive movement. All of this would suggest that the Tool box should be more customizable. Early on I used Painter for many years until it became a Corel product. But they had detachable-from-the-toolbox icons for individual brushes, which one could drag closer to the area of the drawing that you were working in. This sped up workflow, emulated REAL WORLD artistic use, and was dynamic.

These may appear to be insignificant problems and too isolate to the "smaller market of Professionals" but they do negatively influence efficient workflow and to me, signal some kind of overall impact on ease of use/ usability. As I mentioned before, there are three companies, Apple, Adobe and WACOM who all have a role in this and I always feel like I am in a partial consultation with Support with two of the companies missing at a time. Between diagnostic protocols set up by management for the entry-level support tech, which in the past would elevate to higher level tech, a lot of time is used up in the process of trying to solve these issues, with many simply never being solved or they are MAYBE addressed in future OS/ version upgrades.

I am a leading edge/ early adopter user. Transitions like this major upgrade are not for timid. I am not sure I can return to other (older) versions as I am not sure of the interchangeability of those apps given all of the system changes. But stability is a major draw.



Jon Goldman
Derek Cross
Community Expert
Community Expert
May 2, 2022

I know this isn't of direct help, but I have an M1 MacBook Pro running 12.3.1 with Photoshop 23.3.1 without any issues or "serious bugs".

Photoshop is a powerful application and it needs a powerful computer to run successfully.
When posting issues is best to give details of your Photoshop version and OS, amount of RAM and amount of spare hard disk capacity and details of the issue and any remedial action you've taken, such as resetting the Photoshop preferences or use of the Adobe Cleaner Tool.

OtisRoot
OtisRootAuthor
Participating Frequently
May 2, 2022

Photoshop was cleaned, reinstalled, checked, as well as the OS itself. I do not know which side the errors are on, but for example on computers without the M1 processor, such errors do not appear even on my old MBP 2011 (I use the latest Photoshop). And this is proof that there is SOMETHING wrong with the M1 / ​​Photoshop platform with the latest update. 

OtisRoot
OtisRootAuthor
Participating Frequently
May 2, 2022

I would like to add that these problems occur over the course of a year, not several weeks.

 

OtisRoot
OtisRootAuthor
Participating Frequently
April 11, 2022

Next errors...

Derek Cross
Community Expert
Community Expert
April 11, 2022

Might be worth getting your graphics card checked.

Earth Oliver
Legend
April 11, 2022

It's an M1 and there isn't a graphics card.

Earth Oliver
Legend
April 10, 2022

Professional users are a smaller market segment, so Adobe no longer prioritizes fixing bugs that affect our daily lives. What should take less than a week to patch, too often goes for months or years without being fixed. Meanwhile, people are trying to feed their families using Ps as an income source and our lives are deeply affected by all of these bugs.

jongo.studio
Participating Frequently
April 10, 2022

I am deeply concerned with my recent upgrade of my complete system.  Since one could be owned I have used a Cintiq Monitor.  First with a Macpro 2013 "trashcan" and a Cintiq Touch sensitive 22", now with a Cintiq 24 Touch.  I have been using Photoshop for THIRTY-two years.   Because of software upgrades and now the ubiquitous use of USB4 (C) the move to upgrade my system was expensive, time consuming and error filled.   Promises of speed and performance of the M1 chip were the draw, combined with years of changes of Photoshop.   Meanwhile Mobile iOS continued at a rapid pace, in what seemed like a move to more portability with Ipads and developments like better cameras.  All the while, those of us digital artists still functioned at the desktop.  But like death by a thousand cuts changes are constant. For example, SHARING.  The ubiquitous "outbox" with its central arrow pointing upward, was a simple built in way to share.  Now there is a blue "share" button, and it is no longer simple from within the application.  This obviously impacts accessibility, and ease of use. The old proviso of "LEAVE WELL ENOUGH ALONE" is never more clear than here.   Coming up at MIT's Center for Advanced Visual Studies,  I remember the heady days of major software co.s releasing product before it was ready, hoping that end users would develop work-arounds.  Sorry, but that doesn't cut it anymore.   It used to be a pleasure using Photoshop.  I spend a lot of time cleaning up drawings now that have spurious marks from the oversensitivity of the screen so that when I rest my palm to draw, a mark is left not from the stylus, but from my palm.   It is starting to drive me nuts, and of course there are no "preference boxes" to check to correct this.  It feels like Adobe, Apple and third party peripheral manufacturers like WACOM (all industry leaders) are developing products that are un-aware of the interconnectivity of the other essential products in the workflow.  

 

Earth Oliver
Legend
April 11, 2022

Seems that Minimum Viable Product is now the standard for their releases.