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R
rlaughy
Participant
February 17, 2018
Answered

Mac won't load Photoshop brush packs

  • February 17, 2018
  • 1 reply
  • 937 views

I've upgraded to CC 2018, but am having trouble opening new brush packs from the Adobe site. I receive the error message, "Could not load the brushes “megapack.abr” because an unexpected end-of-file was encountered.", followed by "Could not complete your request because Photoshop does not recognize this type of file." The download is 259.5 mb in size, so there is certainly something available. I've worked exclusively from the preset manager, not from a browser. How shall I go about opening this? Thanks!

This topic has been closed for replies.
Correct answer rlaughy

This problem was solved by copying and pasting the URL from the link provided by the preset manager into Firefox. I assume it was a browser problem. Thanks for your time.

1 reply

Akash Sharma
Akash Sharma
Legend
February 19, 2018

Hi rlaughy,

Could you please take a look at this discussion Photoshop: Could not load actions because an unexpected end-of-file was encountered | Photoshop Family Customer Communit… and let us know if that helps?

Thanks,

Akash

R
rlaughyAuthor
Participant
February 20, 2018

Thanks for your response, Akash. I'm afraid I'll need a bit more hand-holding on this. "...Photoshop preferences folder on your system." doesn't provide me a familiar context. Small words. Detailed sentences. Thanks!

R
rlaughyAuthorCorrect answer
Participant
February 25, 2018

This problem was solved by copying and pasting the URL from the link provided by the preset manager into Firefox. I assume it was a browser problem. Thanks for your time.

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