Can someone tell me how to make this error go away in Photoshop?
"Could not complete your request because of a program error"
I can get passed it one file at a time by opening in paint or another program and resaviing, but that will take forever with all the files I have.
I have reset preferecnes, restarted but that has not worked.
Photoshop CC v 20.0.8 or 21.0.3
Windows 10Pro.
It looks like a format or encoding issue from the originating software.
I hope its not too many images
you wrote: "I can get passed it one file at a time by opening in paint or another program and resaving"
even if it takes time, it looks like that’s your answer
Maybe it can be batch processed - e.g. open all images in a specific folder, process and save to another. Photoshop can do that kind of thing, but maybe not Paint.
On a Mac so many things like this can be scripted, maybe there's something similar on Windows?
Seems these images are legacy ones? Have you never opened any in Photoshop before? If an earlier version of Photoshop was opening them (and you still have that version) then maybe that’s your answer. Batch processing.
I hope this helps
neil barstow, colourmanagement.net
[please do not use the reply button on a message in the thread, only use the one at the top of the page, to maintain chronological order]
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices