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Markers not showing in ruler - how do I get them back? PS 23.5 on windows 10

Participant ,
Oct 02, 2022 Oct 02, 2022

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Markers are not showing in the ruler -

I can not find a setting or reason they are not showing.

I googled but no help, PS User Guide not helping.

 

Please help.

 

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Adobe
Community Expert ,
Oct 03, 2022 Oct 03, 2022

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Just go into prefs and hit the delete prefs on quit button, then quit.

 

https://helpx.adobe.com/photoshop/using/preferences.html#DeleteOnQuit

 

Or use the keyboard shortcut method mentioned directly underneath on the same help page.

 

Keep in mind that resetting prefs may remove unsaved actions and other presets, which is why links were provided on how to backup such assets.

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Participant ,
Oct 03, 2022 Oct 03, 2022

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Out of pure frustration -   I followed the directions to RESET PREFERENCES

IT DID NOTHING TO RESOLVE THE MISSING MARKER IN THE RULER

 

BACK TO SQUARE ONE??

Are "we" guessing or is this fixable?

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Participant ,
Oct 04, 2022 Oct 04, 2022

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C:\Users\jxxxxx>\AppData\Roaming\Adobe Photoshop 23.5.1\Adobe Photoshop 23.5.1 Setting
The system cannot find the path specified.

 

Again - Windows 10 Pro - 

I only have one drive - C:

I tried putting the slash as both a forward and backward - made no difference.

Obviously - my time spend trying to resolve this "Marker" in Rulers has been a total dissapointment and futile.

Since it works in older version - there is something in the new preventing it  and as others have been saying on this forum - other problems with 23.5.1

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Participant ,
Oct 04, 2022 Oct 04, 2022

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Updated Driver - screen shot of report

Opened 23-5-1 -- still no marker in the ruler - Howerver, when I opened an image JPG - marker flashed for an instant and disappeared.

I am still looking for the resolution to this problem.

 

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Participant ,
Oct 04, 2022 Oct 04, 2022

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MARKERS BACK!   I hope this lasts!

Some Screen Shots - I am not sure what or which one of the efforts solved this (at least for the moment?)

 

 

Thanks to everyone for your help and patience.

 

 

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Community Expert ,
Oct 04, 2022 Oct 04, 2022

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Glad you got the Ruler Markers back. Sometimes one never exactly knows what the fix was.

I just had a go around with our Mac Studio because it decided it didn't want to Sleep anymore. So after trying a bunch of stuff it finally started sleeping again, though who knows what the exact cause or fix was.

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Community Expert ,
Oct 03, 2022 Oct 03, 2022

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This looks like the latest driver for your GTX 745

https://www.nvidia.com/en-us/drivers/results/193297/

 

There is no Studio driver available, but this is the same with some extras included which you don't have to install.

That is, you should be able to check just the driver with a Clean Install and nothing else unless you want the other stuff.

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