Inspiring

Answered

MEGA BUG - Image size (alt + ctrl + i) crash photoshop 22.4.1

Forum|Forum|4 years ago
May 27, 2021
3 replies
4304 views

System: Windows 10.

This topic has been closed for replies.

Correct answer SitonSystems

Hello.

Issue solved on photoshop 22.4.2.

No way to close this topic. Thanks anyway!

E

Ellen23192969ud75

Participant

Hi,
My photoshop 23.2 crashes every time. I have the latest update and it still does it. Can someone please help?
Windows 11

Image size (alt + ctrl + i)

MarekMularczyk

Community Expert

Have you tried downgrading to previous version (on 2022)?

Adobe Community ExpertAdobe Certified Professional

TheDigitalDog

Inspiring

Thank you Marek, but unfortunately it didn't help. The same problems still occurs.
Regards, Ellen

To go back (revert) previous versions, use Creative Cloud application, next to the product you want to revert, click on... pick "other versions"

Try that, see if the crash stops for you.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

MarekMularczyk

Community Expert

Is Photoshop crashing when you use the menu?

Is it only crashing when you use the keyboard shortcut?

Adobe Community ExpertAdobe Certified Professional

SitonSystemsAuthorCorrect answer

Inspiring

Hello.

Issue solved on photoshop 22.4.2.

No way to close this topic. Thanks anyway!

italosan

Community Expert

Hi, we are happy that your problem has been solved. If you need help in the future, please contact us 🙂

italosan

Community Expert

Hi, could you give us more information? Are you working on a file with many layers? Does it happen with other files too? What are the features of your computer?

Image size (alt + ctrl + i)

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