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Memory Error photoshop

New Here ,
Jul 25, 2020 Jul 25, 2020

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Hello everyone,

 

It's my first post on the website and I need some help for a problem I have seen today.

 

When I am in the photoshop software, I try to use the "content aware" function but an error message appears: "Could not fill because there's not enough memory".

Error.PNG

So it's impossible to use the "content aware".

 

I have photoshop 20.0.3 and I have 16 Go of Memory (RAM). I don't understand the problem because I have enough memory on my computer.

I look into the "Preferences => Performance" window in photoshop and just 2 Go was allocated for Photoshop, whereas I have 16 Go on my computer.

Preferences.PNG

 

Can someone have an idea to fix this problem ?

 

Thank you for your help.

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Adobe
Community Expert ,
Jul 25, 2020 Jul 25, 2020

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You need more ram 4GB is required 8GB is recommend I would suggest 16GB

What does you system show for ram my shows 40GB your Photoshop shows 2GB

image.png

image.png

 

System Requirements

 

 

Windows
  • 1.6GHz or faster processor with SSE2 support
  • Microsoft Windows 10 (recommended versions 1809, 1903) or Windows 8.1 (Windows 7 not supported); 64-bit versions only (32-bit not supported)
  • 4GB of RAM (8GB recommended)
  • 5.2GB of available hard-disk space to install applications; additional 2.4GB to download all optional content (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
  • 1280x800 display resolution (at 100% scale factor)
  • Microsoft DirectX 9 or 10 compatible display driver
  • DVD-ROM drive (for installation from DVD)
  • Internet connection required for product activation and content download*

 

JJMack

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New Here ,
Jul 25, 2020 Jul 25, 2020

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hello JJMack,

 

Thank you for your answer but as you can see below, i have 16 GB for RAM. So i don't understand why i just have 2GB for photoshop.

 

config.PNG

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Community Expert ,
Jul 25, 2020 Jul 25, 2020

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Report the problem to Adobe photoshop_family 

JJMack

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