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Inspiring
July 29, 2021
Answered

Menus not working in Photoshop

  • July 29, 2021
  • 2 replies
  • 659 views

I found the drop down menus in Photoshop no longer drop down when clicked.  The solution that worked for me was to disable the Intel display adapter (which I wasn't using) in control panel. Leaving only the Nvidia adapter.

 

I'm using an Intel PC with Windows 11 and an Nvidia Geforce 2060 

This topic has been closed for replies.
Correct answer TheTrueMoChilds

 I have the two monitors connected to an Nvidia Geforce 2060 card and I resolved the problem by disabling the onboard Intel graphics adapter (which I'm not using)  after I read a post elsewhere that suggested this as fix for a related issue (can't remember what exactly)

2 replies

NB, colourmanagement
Community Expert
Community Expert
November 15, 2022

Adobe writing on GPU issues.

Here are some suggestions from Adobe for GPU issues.

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Another possible option: Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue?

 

 

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'

google me "neil barstow colourmanagement" for lots of free articles on colour management

Ged_Traynor
Community Expert
Community Expert
July 29, 2021

Hi

Photoshop has not been tested to run on Windows 11, you could try a preference reset to see if it helps

TheTrueMoChildsAuthorCorrect answer
Inspiring
August 6, 2021

 I have the two monitors connected to an Nvidia Geforce 2060 card and I resolved the problem by disabling the onboard Intel graphics adapter (which I'm not using)  after I read a post elsewhere that suggested this as fix for a related issue (can't remember what exactly)