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Matthew A Kraus
Known Participant
September 3, 2013
Question

Merge to Panorama/Photomerge hangs up in PS CC

  • September 3, 2013
  • 5 replies
  • 30712 views

I have 5 images I select to make a panorama.  Usiing PS CC 64 bit on Windows 7 OS, File/Automate/Photomerge works fine.  But when I try to select the photos in LR 5 and Edit in/Merge to Panorama in PS, it opens PS CC and loads the 5 images and opens the Photomerge dialog box as I would expect, but when I click OK it begins the merge process and hangs up and PS stops working.  So I can get "photomerge" to work if I choose the images directly from PS, but not when I send the images to PS from LR.

I've never had a problem with this process with CS 5 or CS6.

Help Please.

Thnaks,

Matthew Kraus

    This topic has been closed for replies.

    5 replies

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    cindym79830560
    Participant
    November 16, 2015

    Yee Haw ! I just figured out the solution ! Uninstall Bridge and switch to another "Trusted digital asset management paired with photo editing essentials". Problem solved ! Also you can rename and rotate photos and the program saves the changes automatically. And it's running faster too. I do 10-20 photo merges a day. I can't afford to have software issues..

    D
    duffyknox
    Participant
    October 20, 2013

    Well, I have to take it back. It seems the problem was related to a specific set of pictures for whatever reason. After more investigation I found it to very quickly on other picture sets.

    J
    J453
    Legend
    October 20, 2013

    If specific files hang it up, feel free to post a set of images that exhibits the behavior so we can investigate.

    A
    ATEriksen
    Known Participant
    November 4, 2013

    It hangs when aligning and blending, depends how small images is. I also got monitoring of every system resources on a seperate LCD and noticed strange things. CPU only use 10%, GPU 0% and i got 12 GB free RAM, and even then PS CC hangs. This screenshot is after 30minutes of waiting on 10 images from 5D Mark III raws. Also happends if I use jpeg, but thats not a option. I got plenty of hardware power.

    i7 3690x 5GHz watercooled, 16 GB g.skill ripjawz, gtx 580 amp2+, 4 velociraptors in raid5 and pci-e ssd.

    Im also pretty sure this didn't happend with PS CS6 x64, but I removed that when I got PS CC x64.

    Im using x64 os and x64 applications only.

      J
      J453
      Legend
      October 20, 2013

      Have you tried restoring Photoshop's preferences and restart both Photoshop and Lightroom?

      http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#Preferences

      D
      duffyknox
      Participant
      October 20, 2013

      I am also running into this. My system has plenty of resources, and Photoshop CC is setup properly with plenty of memory and scratch disk space, but when I try even a small 2 picture panorma from lightroom 5, photoshop CC stops on aligning the images. I can cancel the action fine, and nothing is frozen but the pano never completes. Photoshop CS6 does not have this issue.

      Duffy Knox

      M
      Matthew A KrausAuthor
      Known Participant
      October 20, 2013

      So this certainly appears to be a Photoshop CC bug.

      Matthew Kraus

      Noel Carboni
      Noel Carboni
      Legend
      October 20, 2013

      yes i think its fair to say its not a global bug affecting all users but it is apparantly quite wide spread, just like the sampling issue with the healing brushes and clone tool. That has not affected everyone but has many and has only since the release of CC.

      In almost all case though all was good in CS6 and earlier, if it is indeed a system or resource issue, why now, why not with CS6 and earlier. My biggest regret so far with CC is that I unistalled CS6 before installing CC, now I have no easy recource as I cant reobtain CS6 through the cloud which i would do in a heartbeat if given the chance.

      "My advice is to look for causes that might have something to do with your specific system or setup (e.g., scratch drive assignment, or memory limits"     If you read earlier posts this has been discussed and unlikely the cause, my settings are identicle to that of what they were in CS6 where all worked just fine.


      gasknr wrote:


      now I have no easy recource as I cant reobtain CS6 through the cloud which i would do in a heartbeat if given the chance.

      I just downloaded and installed a copy of Photoshop CS6 from the cloud the day before yesterday.

      In my case, I went to Adobe.com, drilled down through the various Product links, then found a "Log in to Creative Cloud" link (it was on this page, specifically).

      Once I logged in, I saw a screen full of product icons, including [Ps].  Next to it was a [Download] button, which I pressed.

      That took me to this page:  https://creative.adobe.com/products/photoshop

      Note the little version selector at the left side, just under "In this version".  It's set to [ Photoshop CC v ], but the little arrow at the right means you can pull it down and change it to Photoshop CS6.

      -Noel

      Noel Carboni
      Noel Carboni
      Legend
      September 3, 2013

      Generally speaking, Photoshop places a very heavy load on your computer system when you do a Photomerge.

      If your system isn't up to the stress, or if you have it misconfigured - e.g., the Photoshop RAM limit is too high and it starves the OS for RAM, or if your hard drive fills (scratch files can be huge during Photomerge) - then you might see a lock-up.

      Are you seeing it actually crash (i.e., with a message), or just become unresponsive?  If the latter, have you left it alone for a long time?

      -Noel

      M
      Matthew A KrausAuthor
      Known Participant
      September 3, 2013

      Thanks for the reply.  It doesn't actually crash, but after about 10 minutes I give up when the cursor is still not moving.  Now it is getting hung up and not moving on "align selected layers based on contents".   I then go to Task Manager and it tells me PS is no longer responding and I need to shut it down through this as I can't shut it down through the PS window.  I have 50 GB scratch disk and 12 GB RAM which I think should be more than enough.

      Any other ideas.  Again, it works fine with CS^ & CS5.

      Thanks,

      Matthew Kraus

      Noel Carboni
      Noel Carboni
      Legend
      September 3, 2013

      I don't know how big your pano is, but I've seen Photoshop use over 200 GB of scratch and a lot more than 12 GB RAM to do a pano.

      Rather than assume it's not responding, go into the Task Manager and look in the Processes view to see if Photoshop.exe seems active, i.e., RAM allocations are changing, I/Os are happening, etc.

      How big are your files, and how many of them are there?

      Can you make it work with a couple of small overlapping images?

      -Noel

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