Merge to Panorama/Photomerge hangs up in PS CC

Report · Sep 03, 2013

I have 5 images I select to make a panorama. Usiing PS CC 64 bit on Windows 7 OS, File/Automate/Photomerge works fine. But when I try to select the photos in LR 5 and Edit in/Merge to Panorama in PS, it opens PS CC and loads the 5 images and opens the Photomerge dialog box as I would expect, but when I click OK it begins the merge process and hangs up and PS stops working. So I can get "photomerge" to work if I choose the images directly from PS, but not when I send the images to PS from LR.

I've never had a problem with this process with CS 5 or CS6.

Help Please.

Thnaks,

Matthew Kraus

Report · Nov 12, 2013

Sorry, thought the videos you linked to were yours. Thanks for referring me, I'm going to check out more of his stuff.

I'm using Windows 7. 12 GB of RAM. i7 Core processor.

As far as the logs, there's no AppData folder in my C: drive under my name. Looked for anything similar and there's nothing.

Photomerge is Photomerge. There's no HDR PRO mention. I've tried linking pics for a pano, and I've tried where it layers multiple photos of myself in different spots at the same location, and the same result.

Report · Nov 12, 2013

No problem.

Ok. The AppData exist, without it you won't access any applications at all. And applications certainly won't save any user settings without that folder. The folder is probably hidden by system as mentioned above. Please change the explorer settings for hidden files. ( http://www.bleepingcomputer.com/tutorials/show-hidden-files-in-windows-7/ )

Then you have a older version of PS. This is a PS CC thread mainly (topic). I doubt Adobe even support versions earlier than CS6 since CS6 is on the way out and CC is the newest. Still, I can try to help.

Report · Nov 12, 2013

I've shown the hidden files, but I still can't find anything resembling the logs you've mentioned. They were found much easier on Vista (not that it helps one bit here), but I've got nothin'. Yea, this is CS5, so I guess I must be bummin'. Any suggestions for steps I can take to achieve what I can't get photomerge to do? Sites with step-by-steps? I'll be bent if my only alternative is purchasing CS6, after what CS5 cost. Thanks for your help!

Report · Nov 12, 2013

Thats strange.. I don't know, but you might have to check "show system files" too. Should be there or none of you applications will work as they should.

Ah, there have been lots of updates since CS5 in Photomerge. I can't even replicate with my CS6 or PS CC (latest). Only a 3rd party fix like the Hugin panorama application. Its free and a good alternative to PS. I don't know if CS6 is available anymore on discs. It's much cheaper to have PS in Creative Cloud than buying new versions every time they release one. Your PS will stay up to date all the time time with bugfixes and new features.

Report · Nov 12, 2013

You have disallowed the downloading of the images can not help

JJMack

Report · Nov 12, 2013

JJ, It's 2pm EDT now. I've allowed access to those photos. See what you can do. From the looks of things, I'm out of luck. If you can pull something off, let me know. I'm going to restrict access in a few hours when I get back home. Too many folks were helping themselves to my photography. Thanks.

Report · Nov 12, 2013

I downloaded the three images and both CS6 and CC Photomerge stitched them without problem in about 2 or three minuets in auto mode and blend and geometric distortion correction boxes checked used very little CPU and around 2GB of RAM

JJMack

Report · Nov 12, 2013

Good to know, but it doesn't help me with my problem with CS5.

Report · Nov 12, 2013

I have cs5 on an other machine less powerful an I7 windows 7 machine with 9GB ram. CS5 had no problem stitching them either. CS2 did stitch them but not well. These are screen captures two UXGA 1600x12 together 3200x1200 view linl in new window or tab. If you need the read the numbers.

JJMack

Report · Nov 13, 2013

If it worked on your CS5, any theories why it's not working on mine?

Report · Nov 13, 2013

No idea. I running Windows 7 Pro your also running Windows 7. I have 9GB Ram on my machine with CS5 you have 12GB. I have all the Windows 5 and CS5 updates installed you most likely do to. My video card on that machine is a ATI radeon 5770 with 1GB my ATI driver is old version 12.8. The Machine is a old Dell XPS 9100 I7 its out of production. That all I can say.

JJMack

Report · Dec 12, 2013

If you set Cache Level to ex. 2 on both versions, then you'll probably get a huge difference in terms of speed.

As for those older versions, I don't know whats been changed or not.. I recommend you update to the latest version of your PS, or reinstall. If you still have problem with CS5, try a demo of CS6 from Adobe's site, or CC if its available in demo.

Report · Dec 01, 2014

I'm having a similar problem. Photoshop CC was doing great with photo merge with a MacPro up until today. Now it appears to get through the photo merge and when I go to continue working on it, the interface is unresponsive and the application eventually goes into "not responding" status. This is problem just surfaced.

Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64

Operating System: Mac OS 10.8.5

System architecture: Intel CPU Family:6, Model:44, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

Physical processor count: 6

Logical processor count: 12

Processor speed: 3330 MHz

Built-in memory: 49152 MB

Free memory: 32516 MB

Memory available to Photoshop: 46818 MB

Memory used by Photoshop: 70 %

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Main Display

Display Bounds: top=0, left=0, bottom=1600, right=2560

Display: 2

Display Bounds: top=0, left=2560, bottom=1200, right=4480

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGPUs=1

gpu[0].OGLVersion="2.1"

gpu[0].MemoryMB=2048

gpu[0].RectTextureSize=16384

gpu[0].Renderer="NVIDIA Quadro 4000 OpenGL Engine"

gpu[0].RendererID=16918048

gpu[0].Vendor="NVIDIA Corporation"

gpu[0].VendorID=4318

gpu[0].HasNPOTSupport=1

gpu[0].CompileProgramGLSL=1

gpu[0].TestFrameBuffer=1

gpu[0].OCLPresent=1

gpu[0].OCLVersion="1.2 (Apr 25 2013 18:32:06)"

gpu[0].CUDASupported=0

gpu[0].OCLBandwidth=4.55362e+10

gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]

gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

License Type: Perpetual Volume License

Serial number: 90960704135062665746

Application folder: /Applications/Adobe Photoshop CC/

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 237.7G, 169.3G free

Required Plug-ins folder: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/

Primary Plug-ins folder: /Applications/Adobe Photoshop CC/Plug-ins/

Installed components:

adbeape.framework adbeape 3.4.0.29366 0.1160850

AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.3.2.31983 79.546835

adobe_caps.framework adobe_caps 7.0.0.21 1.248010

AdobeACE.framework AdobeACE 2.20.02.31977 79.548223

AdobeAGM.framework AdobeAGM 4.30.29.31977 79.548223

AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830

AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830

AdobeBIB.framework AdobeBIB 1.2.03.31977 79.548223

AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 79.548223

AdobeCoolType.framework AdobeCoolType 5.15.00.31977 79.548223

AdobeCrashReporter.framework AdobeCrashReporter 7.0.1

AdobeExtendScript.framework AdobeExtendScript 4.5.5.31983 79.546835

AdobeJP2K.framework AdobeJP2K 1.2.2.31977 79.248139

AdobeLinguistic.framework 19061

AdobeMPS.framework AdobeMPS 5.8.1.31977 79.535029

AdobeOwl.framework AdobeOwl 5.0.24 79.547804

AdobePDFL.framework AdobePDFL 11.0.0.31977 79.508720

AdobePDFSettings.framework AdobePDFSettings 1.4

AdobePIP.framework AdobePIP 7.0.0.1786

AdobeScCore.framework AdobeScCore 4.5.5.31983 79.546835

AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"

AdobeXMP.framework AdobeXMPCore 79.154911 79.154911

AdobeXMPFiles.framework AdobeXMPFiles 79.154911 79.154911

AdobeXMPScript.framework AdobeXMPScript 79.154911 79.154911

ahclient.framework ahclient 1.8.0.31

aif_core.framework AdobeAIF 5.0.00 79.534508

aif_ocl.framework AdobeAIF 5.0.00 79.534508

aif_ogl.framework AdobeAIF 5.0.00 79.534508

amtlib.framework amtlib 7.0.0.249

boost_date_time.framework boost_date_time 7.0.0.0

boost_signals.framework boost_signals 7.0.0.0

boost_system.framework boost_system 7.0.0.0

boost_threads.framework boost_threads 7.0.0.0

Cg.framework NVIDIA Cg

CIT.framework CIT 2.1.6.30929 151865

CITThreading.framework CITThreading 2.1.6.30929 151865

dvaaudiodevice.framework dvaaudiodevice 7.0.0.0

dvacore.framework dvacore 7.0.0.0

dvamarshal.framework dvamarshal 7.0.0.0

dvamediatypes.framework dvamediatypes 7.0.0.0

dvaplayer.framework dvaplayer 7.0.0.0

dvatransport.framework dvatransport 7.0.0.0

dvaunittesting.framework dvaunittesting 7.0.0.0

dynamiclink.framework dynamiclink 7.0.0.0

FileInfo.framework FileInfo 79.154511 79.154511

filter_graph.framework AdobeAIF 5.0.00 79.534508

ICUConverter.framework ICUConverter 3.61 "gtlib_3.0" "." "16615"

ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"

LogSession.framework LogSession 2.1.2.1785

mediacoreif.framework mediacoreif 7.0.0.0

patchmatch.framework patchmatch 1.2.00.31977 79.542390

PlugPlugOwl.framework PlugPlugOwl 4.2.0.36

UpdaterNotifications.framework UpdaterNotifications 7.0.1.102 "7.0.1.102"

WRServices.framework

Required plug-ins:

Embed Watermark NO VERSION - from the file “DigiSign.plugin”

Read Watermark NO VERSION - from the file “DigiRead.plugin”

Optional and third party plug-ins:

Plug-ins that failed to load: NONE

Flash:

Mini Bridge

Adobe Exchange

Kuler

Installed TWAIN devices: NONE

Report · Dec 01, 2014

Have you rebooted?

Does it work with just 2 images?

What happens if you wait several minutes?

Presumably you have plenty of hard-drive space.

Report · Dec 01, 2014

Yes, we've rebooted several times.

We've been doing our testing with 2 images. In one case we tried two different images with no luck.

We have 150 GB of free hard drive space. Originally when the problem first surfaced we were on the original CC without updates. Now we are up to date on the original CC and still no luck.

Yes, we've waited up to 10+ minutes, even though the photo merge appears to be done in less than a minute. The application just stops responding. Everything else continues to work.

We've also tried resetting preferences.

The account where it worked for a long time is a network user with a network home folder. That's also the account where it stopped working. We tested with a local user to see if the problem would go away but we experienced the same problem with a local user account.

This is Mac OS X 10.8.5.

Thanks for the response.

Report · Dec 03, 2014

Anyone have any further thoughts on our issue?

Report · Nov 04, 2013

If it can be at all helpful, here's a sequence of what happens in order, and how long each step takes, in the case where it completes successfully. Note that the overall operation to stitch 12 raw files opened to 6144 x 4096 x 16 bits/channel took a hair over 3 minutes to complete, and used 18 GB of RAM and 30 GB of scratch space,.

Selecting the files:

Hitting the [OK] button at exactly 10:20:00:

First thing we see in Photoshop at 5 seconds is the first image being opened:

At 47 seconds all images are opened and aligning begins:

At 1:46 Blending commences on the wider canvas:

At 2:45 into the process, it's creating layer masks.

At 2:57 it's creating a seamless composition:

At just over 3 minutes, it's done. Note especially that RAM usage has risen to 18.3 GB total.

Note also that 30 GB of scratch space was allocated. This was a fresh run of Photoshop.

-Noel

Report · Nov 04, 2013

Noel

I was working on my append when you appended your pano. I saw your images were layout the way you captured the images on canvas where mine are not but my FOV is over 360. I chose cylinder layout but have since redone the sitch using Auto same results. I wonder how the Photomerge Script does the layout. Perhaps I'll read the Photomerge scripts code but I don't know that much about javascript. The other thing was your memory use. I watched memory my machine when I redid. I closed all apps. memory use was 4.04GB started CC memory now at 4.44GB when I ran the Photomerge script the usage rose to 6.18GB but most of the growth happen during the blend matching after all the stitching was done. Before the memory use was around 5GB. While my screen capture makes it look like Photomerge did an awful job on seems they are not visible at 100% zoom its the 7% layered zoom vies the so bad. Even the flatten view looks better.

JJMack

Report · Nov 04, 2013

You can set Camera Raw to open images at a higher pixel count if you want to test with larger images. Mine, as mentioned, were opened at 6144 x 4096 x 16 bits/channel, so as to stress Photoshop similarly to epos85. I suspect if you use larger images with a higher bit depth you'll see the resource usage go up as well.

And yes, I do see the stitch seams as well at zoomed-out resolutions. That's understandable as Adobe only includes a few pixels overlap in the masks, and zoomed-out resolutions average more pixels together.

Somewhere here I have a set of images that go around 360 degrees. I think I'll find them and experiment.

How long did your system take to stitch that pano? And how long if you stitch images the size I described? I'd be lying if I said I didn't crave a couple of E5 Xeons.

-Noel

Report · Nov 04, 2013

My images were only 1920x2660 8bit 5MP final stitch was 17225x2674 with the blending option and the geometric distortion option it took my machine around 2 minuets and Photoshop's scratch file only hit 9.2GB

JJMack

Report · Nov 04, 2013

Thanks for that info, JJ. I didn't select the Geometric Distortion option because I figure Camera Raw does that, so we may be comparing apples to, er, PCs to other PCs.

-Noel

Report · Nov 04, 2013

Thing may be getting a little better the CC bug I submitted has been acknowledge and Adobe wrote it will be fixed. It would be nice to have working scripts again.

JJMack

Report · Nov 15, 2015

Yee Haw ! I just figured out the solution ! Uninstall Bridge and switch to another "Trusted digital asset management paired with photo editing essentials". Problem solved ! Also you can rename and rotate photos and the program saves the changes automatically. And it's running faster too. I do 10-20 photo merges a day. I can't afford to have software issues..

Merge to Panorama/Photomerge hangs up in PS CC

Explore related tutorials & articles