Skip to main content
P
pierrette5E2D
Inspiring
October 8, 2023
Answered

MESSAGE OUVERTURE PHOTOSHOP 2023

  • October 8, 2023
  • 2 replies
  • 9453 views

Bonjour,

Depuis la dernière mise à jour de Photoshop, j'ai un message à l'ouverture "ce fichier d'expression faciale est incorrect ou endommagé".  Je ferme le message et Photoshop s'ouvre.

Pouvez-vous m'aider à supprimer ce message ? 

Merci

    This topic has been closed for replies.
    Correct answer jane-e

     

    @pierrette5E2D  @Lecristal  @Miyagi-78  @Michel22085900b40z  @Eric33418752vc67 

     

     

    Since the last Photoshop update, I get a message when I open "this facial expression file is incorrect or damaged".

    By @pierrette5E2D

     

     

     

    Instead of resetting Photoshop preferences, try this solution for the "This Face Expression File is bad or corrupted" message box:

    • Quit Photoshop
    • Go to C:\Users\[username]\AppData\Roaming\Adobe in Windows File Explorer and search for "Face".
    • When you find a file called "FaceExpressionPresets.psp", rename it with .old at the end (to preserve it just in case).
    • Restart Photoshop. The file will recreate itself.
      If there is still an issue, the older file is still there and can be renamed again.

     

    Jane

     

    2 replies

    Lecristal
    Lecristal
    Participating Frequently
    December 8, 2023

    Hello,
    ALT + SHIFT + CTRL does not work for me.
    I think there's a small problem with the latest version of CC 2024.
    I've put back an earlier version of CC 24.7.2.
    Having taken care to save my preferences for my .tbr brush shortcuts.
    I no longer have this panel that appears when I open CC.
    So all's well.
    Have a nice day 🙂
    Thierry.

     

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    December 8, 2023

     

    quote

    ALT + SHIFT + CTRL does not work for me.

    By @Lecristal

     

    Ctrl+Alt+Shift immediately after launching Photoshop does not work for a lot of people because of the timing. You have 1/10 of a second between launching Photoshop and holding down the three keys. There are easier and better ways now. It's best to back up preferences first, then remove the preferences file manually so the file can be restored if needed:

    https://helpx.adobe.com/photoshop/using/preferences.html

     

    In this case, however, deleting Photoshop preferences is unnecessary. It's the FaceExpressionPresets.psp file that is causing the issue. (See earlier post.)

     

    Jane

     

     

    Lecristal
    Lecristal
    Participating Frequently
    December 8, 2023

    Thank you Jane 🙂

     

      P
      pierrette5E2DAuthor
      Inspiring
      October 16, 2023

      Bonjour

      Je reviens sur ce post car j'ai pu régler ce problème en réinitialisant Photoshop : ALT + SHIFT + CTRL à l'ouverture de l'application (sous PC Windows) . Attention, tous les paramètres personnels seront perdus ; penser à les enregistrer  à part avant de faire la manipulation.

      Bojan Živković11378569
      Community Expert
      Bojan Živković11378569Community Expert
      Community Expert
      October 16, 2023

      It warns you to save any unsaved preset like Brush, Gradient etc... and Photoshop actions if you have recorded any without saving it on hard drive.

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices