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Microsoft Surface Pen lag in Photoshop

New Here ,
Jun 07, 2018 Jun 07, 2018

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I have bought the Surface pen to use in Photoshop, however there is a severe lag when I use the tool. With some stroke it jumps around. It will start perfectly aligned to the tip, the the line will stop drawing as I am, then catch up again. I have tried disabling use of graphics processor in Photoshop, altering cache settings, uninstalling and re-installing driver, altering pen response time settings, etc. and nothing has worked. I have already spent about 5 hours between Microsoft assistance and a Surface rep trying to determine the issue and resolve the problem, but to no avail. I have also uninstalled and re-installed Photoshop to clear all settings that may have been altered. Nothing helps!

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Adobe
Community Expert ,
Jan 04, 2020 Jan 04, 2020

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Who said, the Surface Pen was good for Photoshop?

Btw – which version of the Pen do you use and with which version of Photoshop? (…the Wacom Pen/Tools are much more precise)

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Explorer ,
Jun 02, 2020 Jun 02, 2020

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Adobe did.  Multiple times. Starting in 2013/14 with their presentations and enhanced partnership

with Microsoft.  

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