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Missing Photoshop Import PDF dialog box

New Here ,
Nov 19, 2021 Nov 19, 2021

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Today I encountered an issue where when opening a pdf in photoshop my import pdf dialog box would not pop up.  Any one know why this would happen with one pdf versus another? I have not encountered this before so I am not sure why it would happen that way - perhaps it was a pdf that was originally created in photoshop? I wasn't the original creator of the pdf.  We sometimes have to open and flatten a pdf to get it to RIP for printing.  Which was the case with this pdf. 

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Adobe Community Professional ,
Nov 19, 2021 Nov 19, 2021

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Does this happen with all PDFs you've tried or just this one? 

You may end up having to reset your prefernces which can't hurt:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings.

(Mac OS only) Open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.

Better?

Author “Color Management for Photographers" & "Photoshop CC Color Management"

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New Here ,
Nov 19, 2021 Nov 19, 2021

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Its just this one.  I previously opened the same file several days ago and got the import dialog box, so I don't know why when I redownloaded the file and opened it again that the newly redownloaded file would not show up with the dialog box.  Other pdf's open and show the dialog box.

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Adobe Community Professional ,
Nov 19, 2021 Nov 19, 2021

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If just that one, seems the PDF is an issue. But anyway, seems you got it all worked out. 

 

Author “Color Management for Photographers" & "Photoshop CC Color Management"

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New Here ,
Nov 19, 2021 Nov 19, 2021

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I think its possible someone overwrote the original with a flattened photoshop pdf... and that may be why.  My other flattened version that I know was saved from photoshop opens the same way.  

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