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Regina Melo
Inspiring
September 12, 2023
Answered

Missing Preferences in Photoshop

  • September 12, 2023
  • 2 replies
  • 493 views

Images don't open in Photoshop from Lightroom, and Preferences is missing in Photoshop. Can someone help me? Thank you!

    This topic has been closed for replies.
    Correct answer Regina Melo

    Hi Sameer,

     

    I have no idea what happened but just now, when I sent an image from Lightroom to Photoshop (something that was not working before either), the Preferences in the Edit menu is there!

     

    Anyway, thank you so much for trying and helping.

    2 replies

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    September 14, 2023

    Hey, @Regina Melo. Welcome to the Photoshop Community. I'll need more info to help you figure this out.

    Please share the system info of Photoshop from Help > System info > Copy & paste into a text document > Upload and share with us here.

     

    Do you also have Photoshop (Beta) on this machine?

    Preferences is missing in Photoshop. - Is the Preferences panel missing, or preferences & presets from the older version of Photoshop were not carried forward after the update? 

     

    As a basic troubleshooting step, uninstall & reinstall Photoshop & Lightroom on your computer to recreate the broken link between the apps to fix Edit-in workflow.

     

    To restore preferences manually from an older installation of Photoshop, you can follow the steps shared here: https://helpx.adobe.com/photoshop/using/preferences.html

     

    Let me know how it goes. Thanks!
    Sameer K

    R
    Regina MeloAuthorCorrect answer
    Inspiring
    September 14, 2023

    Hi Sameer,

     

    I have no idea what happened but just now, when I sent an image from Lightroom to Photoshop (something that was not working before either), the Preferences in the Edit menu is there!

     

    Anyway, thank you so much for trying and helping.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      September 12, 2023

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



      <"moved from using the community">
      R
      Regina MeloAuthor
      Inspiring
      September 12, 2023
      Could you please move the post for me?
      I tried a few times to find the right place to post my question, but I
      didn't find it 😕😕
      Thank you!
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