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juliand75875682
Participant
July 29, 2020
Answered

Mouse cursor hopping to next tab

  • July 29, 2020
  • 1 reply
  • 526 views

I am running Photoshop CS6 on a windows 10 workstation (up to date), 64 GB Ram, fast CPU, lots of cache space, powerful graphics card with 6GB VRAM on board. CS6 has been very reliable and stable until recently. Now, when I position the cursor on the file tab it jumps to the edit tab. If I position the curson on the edit tab it jumps to the image tab, and so on across the tab line up. This only happens in photoshop and no other software. I also have InDesign CS6 and that is just fine. Sometimes I can double or treble click on the tab and actually get down to that menu, but not always. I  have deleted the prefs file and cache prefs, it made no difference. Mouse drivers up to date. I see this has been an issue in Photoshop for well over a decade but I don't see a consistent fix for the problem. I do not want to go to CC subscription. 

Any suggestions (other than buy a new computer, or go to CC) welcome. 

This topic has been closed for replies.
Correct answer JJMack

Have you tried resetting all Photoshop Tools. If that does not get CS6 working correctly. Try resetting your Photoshop Preferences.

1 reply

JJMack
Community Expert
JJMackCommunity ExpertCorrect answer
Community Expert
July 29, 2020

Have you tried resetting all Photoshop Tools. If that does not get CS6 working correctly. Try resetting your Photoshop Preferences.

JJMack
J
juliand75875682Author
Participant
September 3, 2020

Here we are a few weeks later and the problem has returned. I have deleted prefs file and cache file, reset tools to defaults, but the issue persists. It is not a mouse issue - tried several. they all work fine except with Photoshop CS6. All works well in InDesign. It is a big problem amd making life v tedious. Some times the tabs open as wanted, other times, and seemingly randomly, I place the cursor on say the Edit tab and it hops to the right on or two tabs. 

 

Does anyone have suggestions? I see on various fora this has been an issue over many years. I suppose I could perhaps reinstall the sofware, though I hesitate to do that in case Adobe has some bizarre lock that stops this version being installed now, even if I do have a legitimaye license code.

 

Frustrated user on the west coast 😞

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