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Mouse pointer offset

New Here ,
May 09, 2023 May 09, 2023

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Hello, I am coming here because I am desperate. I have not been able to work for several days due to a mouse offset bug, like this:

 

Julien297684039owr_0-1683631874060.png

 

 

The cross represents the place where I clicked with my lasso selection, as you can see, I managed to obtain a nice shape at an offset location with a single click. So I can no longer retouch or even delete elements from my photos without destroying everything with my tools. I note that this bug only occurs when I click, otherwise the cursor of my mouse seems to be correctly positioned (for example, on menu buttons like the one shown below, the mouse interacts correctly with the button without offset).

 

 

Julien297684039owr_2-1683631874085.png

 

 

I recently added a second 4K monitor to my setup. I tried turning it off to see if it would solve the problem. I haven't seen anyone else having this issue on the net, so I'm coming here in case someone has a solution. I tried resetting Photoshop, uninstalling and reinstalling it, and using an older version.

 

Thank you!

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Adobe
Adobe Employee ,
May 09, 2023 May 09, 2023

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Hi @Julien297684039owr 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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New Here ,
May 10, 2023 May 10, 2023

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Version Adobe Photoshop : 24.4.1 20230418.r.449 53a6c60 x64
Nombre de lancements : 5
Système d'exploitation : Windows 10 64 bits
Version : 10 10.0.19044.2846
Architecture système : UC Intel Famille :6, modèle :14, niveau :10 avec MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
Nombre de processeurs physiques : 6
Vitesse du processeur : 2904 MHz
Mémoire intégrée : 16319 Mo
Mémoire libre : 10450 Mo
Mémoire disponible pour Photoshop : 12031 Mo
Mémoire utilisée par Photoshop : 70 %
Gestionnaire d'incidents : Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.6.4
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.0.24
- Min Core Sync Required: 4.3.66.28
Version SDK Live Edit client : 4.0.0
Version de l'assistant Informations de traçabilité du contenu : 0.2.3
Canevas de raie manta : Activé.
Calques d'alias : Désactivé.
Highbeam: Activé.
Taille de la mosaïque d'images : 1024K
Niveaux de mémoire cache de l'image : 4
Aperçu de la police : Moyenne
Version d'HarfBuzz : 4.3.0
TextEngine : moteur de texte unifié
======= GPU
API native stable : Vrai
API OpenGL stable : Vrai
API OpenCL stable : Vrai
Rendu D3D12Warp : Faux
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1050 Ti
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,212 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Affichage : 1
Limites d'affichage : haut = 0, gauche = 0, bas = 2160, droite = 3839,99
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=110402240 -comment=Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64

[692 ms]
Start sniffer 2023-05-10 18:51:09
# Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=110402240 -comment=Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64

{110 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,707, 960)
Dimensions: (1,707 960)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1050 Ti index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1050 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,212 MB
VRAM: 4,212 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,555 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2023-02-24 000000.000000-000
Driver age: 3 months
Driver version: 31.0.15.3118
Supports UMA: UNSUPPORTED
D3D-ID: 7298
End platform native
{306 ms}

{306 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,707, 960)
Dimensions: (1,707 960)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,212 MB
VRAM: 4,212 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,555 MB
API version: 2.1 (2.1.2 NVIDIA 531.18)
Device version: 2.1 (2.1.2 NVIDIA 531.18)
Vendor name: NVIDIA
Driver date: 2023-02-24 000000.000000-000
Driver age: 3 months
Driver version: 31.0.15.3118
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{436 ms}

{436 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1050 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 92 GB / s
Compute score: 869.438
Device name string: NVIDIA GeForce GTX 1050 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{621 ms}

Exit code kExitNormal
End sniffer 2023-05-10 18:51:10
[kStatusNormal, kExitNormal]

[692 ms]
Finish RunAllAPIs

[2715 ms]
Start GetSnifferResult

[2715 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
Type de licence : Abonnement
Numéro de série : 90960974750085455408
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Dossier de l'application : C:\Program Files\Adobe\Adobe Photoshop 2023\
Chemin des fichiers temporaires : C:\Users\PROVOT~1\AppData\Local\Temp\
Le disque de travail de Photoshop comporte l'E/S asynchrone activé.
Volume(s) de travail :
Démarrage, 446,6 Go, 135,3 Go libres
Dossier des modules externes requis : C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Dossier des modules externes principaux : C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Composants installés :
ACE.dll ACE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.b4ac713 79.b4ac713
AdobeXMP.dll Adobe XMP Core 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPFiles.dll Adobe XMP Files 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPScript.dll Adobe XMP Script 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AGM.dll AGM 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/02/18-12:18:34 79.78f7814 79.78f7814
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
BIBUtils.dll BIBUtils 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.0.1-3-e8edf70
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/02/06-19:10:37 79.02b25b1 79.02b25b1
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/02/16-16:16:44 79.52a7d42 79.52a7d42
onnxruntime.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.4
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.4
PSViews.dll Adobe Photoshop 2023 24.4
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.099073f 79.099073f
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
Plate-forme d'extensibilité unifiée uxp-7.0.1-3-e8edf70
UPIC 2.6.0


Modules externes requis :

Aérographe 24.4 - du fichier “Filter Gallery.8bf”
Aplatissement 24.4 - du fichier “statistics.8ba”
Aquarelle 24.4 - du fichier “Filter Gallery.8bf”
Asymétrie 24.4 - du fichier “statistics.8ba”
Barbouillage 24.4 - du fichier “Filter Gallery.8bf”
Bas-relief 24.4 - du fichier “Filter Gallery.8bf”
BMP 24.4 - du fichier “Standard MultiPlugin.8bf”
Camera Raw 15.3 - du fichier “Camera Raw.8bi”
Carrelage 24.4 - du fichier “Standard MultiPlugin.8bf”
Chrome 24.4 - du fichier “Filter Gallery.8bf”
Cineon 24.4 - du fichier “Cineon.8bi”
Cisaillement 24.4 - du fichier “Standard MultiPlugin.8bf”
Contour accentué 24.4 - du fichier “Filter Gallery.8bf”
Contour déchiré 24.4 - du fichier “Filter Gallery.8bf”
Contour encré 24.4 - du fichier “Filter Gallery.8bf”
Contour lumineux 24.4 - du fichier “Filter Gallery.8bf”
Contour postérisé 24.4 - du fichier “Filter Gallery.8bf”
Contraction 24.4 - du fichier “Standard MultiPlugin.8bf”
Coordonnées polaires 24.4 - du fichier “Standard MultiPlugin.8bf”
Correction de l'objectif 24.4 - du fichier “Lens Correction.8bf”
Couleurs NTSC 24.4 - du fichier “NTSC Colors.8bf”
Couteau à palette 24.4 - du fichier “Filter Gallery.8bf”
Craie/Fusain 24.4 - du fichier “Filter Gallery.8bf”
Craquelure 24.4 - du fichier “Filter Gallery.8bf”
Crayon Conté 24.4 - du fichier “Filter Gallery.8bf”
Crayon de couleur 24.4 - du fichier “Filter Gallery.8bf”
Cristallisation 24.4 - du fichier “Standard MultiPlugin.8bf”
Croisillons 24.4 - du fichier “Filter Gallery.8bf”
Découpage 24.4 - du fichier “Filter Gallery.8bf”
Demi-teintes couleur 24.4 - du fichier “Standard MultiPlugin.8bf”
Désentrelacement 24.4 - du fichier “Standard MultiPlugin.8bf”
Diagonales 24.4 - du fichier “Filter Gallery.8bf”
Dicom 24.4 - du fichier “Dicom.8bi”
Dispersion 24.4 - du fichier “Standard MultiPlugin.8bf”
Ecart type 24.4 - du fichier “statistics.8ba”
Effet mosaïque 24.4 - du fichier “Filter Gallery.8bf”
Effet pointilliste 24.4 - du fichier “Filter Gallery.8bf”
Emballage plastique 24.4 - du fichier “Filter Gallery.8bf”
Enregistrer pour le Web 24.4 - du fichier “Save for Web.8be”
Entropie 24.4 - du fichier “statistics.8ba”
Eponge 24.4 - du fichier “Filter Gallery.8bf”
Etalement 24.4 - du fichier “Filter Gallery.8bf”
Exporter les tables de correspondance de couleur 24.4 - du fichier “Export3DLUT.8be”
Extension WIA 24.4 - du fichier “WIASupport.8li”
Extrusion 24.4 - du fichier “Standard MultiPlugin.8bf”
Fibres 24.4 - du fichier “Standard MultiPlugin.8bf”
Filtre Camera Raw 15.3 - du fichier “Camera Raw.8bi”
Filtre Collection d'images 24.4 - du fichier “ChannelPort.8bf”
Filtre Rogner et désincliner les photos 24.4 - du fichier “Standard MultiPlugin.8bf”
Flou de l'objectif 24.4 - du fichier “Lens Blur.8bf”
Flou optimisé 24.4 - du fichier “Standard MultiPlugin.8bf”
Flou radial 24.4 - du fichier “Standard MultiPlugin.8bf”
Fluidité 24.4 - du fichier “Liquify.8bf”
Format IFF 24.4 - du fichier “Standard MultiPlugin.8bf”
Fresque 24.4 - du fichier “Filter Gallery.8bf”
Fusain 24.4 - du fichier “Filter Gallery.8bf”
Galerie de filtres 24.4 - du fichier “Filter Gallery.8bf”
Grain 24.4 - du fichier “Filter Gallery.8bf”
Grain photo 24.4 - du fichier “Filter Gallery.8bf”
Grand-angle adaptatif 24.4 - du fichier “Adaptive Wide Angle.8bf”
Halide Bottlenecks 24.4 - du fichier “HalideBottlenecks.8bx”
Halo 24.4 - du fichier “Standard MultiPlugin.8bf”
HDRMergeUI 24.4 - du fichier “HDRMergeUI.8bf”
JPEG 2000 24.4 - du fichier “JPEG2000.8bi”
Lueur diffuse 24.4 - du fichier “Filter Gallery.8bf”
Matlab Operation 24.4 - du fichier “ChannelPort.8bf”
Maximum 24.4 - du fichier “statistics.8ba”
Médiane 24.4 - du fichier “statistics.8ba”
Mezzo-tinto 24.4 - du fichier “Standard MultiPlugin.8bf”
Minimum 24.4 - du fichier “statistics.8ba”
Motif de demi-teintes 24.4 - du fichier “Filter Gallery.8bf”
Moyenne 24.4 - du fichier “Average.8bf”
Moyenne arithmétique 24.4 - du fichier “statistics.8ba”
Multiprocesseur 24.4 - du fichier “MultiProcessor Support.8bx”
Néon 24.4 - du fichier “Filter Gallery.8bf”
Noir/Blanc 24.4 - du fichier “Filter Gallery.8bf”
Noyau de mesures 24.4 - du fichier “MeasurementCore.8me”
Nuages 24.4 - du fichier “Clouds.8bf”
Nuages par différence 24.4 - du fichier “Clouds.8bf”
Océan 24.4 - du fichier “Filter Gallery.8bf”
Onde 24.4 - du fichier “Standard MultiPlugin.8bf”
Ondulation 24.4 - du fichier “Standard MultiPlugin.8bf”
OpenEXR 24.4 - du fichier “Standard MultiPlugin.8bf”
Papier gaufré 24.4 - du fichier “Filter Gallery.8bf”
Papier humide 24.4 - du fichier “Filter Gallery.8bf”
Pastels 24.4 - du fichier “Filter Gallery.8bf”
Patchwork 24.4 - du fichier “Filter Gallery.8bf”
PCX 24.4 - du fichier “PCX.8bi”
Photocopie 24.4 - du fichier “Filter Gallery.8bf”
Pinceau à sec 24.4 - du fichier “Filter Gallery.8bf”
Pixar 24.4 - du fichier “Pixar.8bi”
Placage de texture 24.4 - du fichier “Filter Gallery.8bf”
Plâtre 24.4 - du fichier “Filter Gallery.8bf”
Plume calligraphique 24.4 - du fichier “Filter Gallery.8bf”
Point de fuite 24.4 - du fichier “VanishingPoint.8bf”
Pointillisme 24.4 - du fichier “Standard MultiPlugin.8bf”
Portable Bit Map 24.4 - du fichier “PBM.8bi”
Portée 24.4 - du fichier “statistics.8ba”
Radiance 24.4 - du fichier “Radiance.8bi”
Rendu de la grille de correspondance de couleur 24.4 - du fichier “Export3DLUT.8be”
Réticulation 24.4 - du fichier “Filter Gallery.8bf”
Rogner et désincliner les photos 24.4 - du fichier “CropPhotosAuto.8li”
Routines FastCore 24.4 - du fichier “FastCore.8bx”
Routines MMXCore 24.4 - du fichier “MMXCore.8bx”
Solarisation 24.4 - du fichier “Solarize.8bf”
Sommation 24.4 - du fichier “statistics.8ba”
Soufflerie 24.4 - du fichier “Standard MultiPlugin.8bf”
Sous-couche 24.4 - du fichier “Filter Gallery.8bf”
SP Substance Suite NO VERSION - du fichier “MaterialSuite.8li”
Sphérisation 24.4 - du fichier “Standard MultiPlugin.8bf”
Substance NO VERSION - du fichier “MaterialFilter.8bf”
Sumi-e 24.4 - du fichier “Filter Gallery.8bf”
Support de script 24.4 - du fichier “ScriptingSupport.8li”
Tampon 24.4 - du fichier “Filter Gallery.8bf”
Targa 24.4 - du fichier “Standard MultiPlugin.8bf”
Tourbillon 24.4 - du fichier “Standard MultiPlugin.8bf”
Tracés vers Illustrator 24.4 - du fichier “Standard MultiPlugin.8bf”
TSL/TSI 24.4 - du fichier “Standard MultiPlugin.8bf”
Variance 24.4 - du fichier “statistics.8ba”
Verre 24.4 - du fichier “Filter Gallery.8bf”
Vitrail 24.4 - du fichier “Filter Gallery.8bf”
Wireless Bitmap 24.4 - du fichier “WBMP.8bi”
Zigzag 24.4 - du fichier “Standard MultiPlugin.8bf”

Modules externes tiers et facultatifs : AUCUN


Modules externes dupliqués et désactivés : AUCUN


Modules externes dont le chargement a échoué : AUCUN

Plate-forme d'extensibilité unifiée - Extensions :

Home Screen (Chargé) 6.6.0.46 - à partir du fichier "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.6.0\"
CDO: 1.138.1
CmdN: 1.18.5
CDP: 1.162.1
Projects: 1.7.0
Chargé à : 265 ms - impact du temps de lancement : 2775 ms
ccx-timeline (Préparé) 3.1.4.0 - à partir du fichier "Dossier requis"
CCX Commenting UXP Webview (Chargé) 27.3.1.0 - à partir du fichier "Dossier requis"
Chargé à : 8221 ms - impact du temps de lancement : 0 ms
CCX Sharesheet UXP (Préparé) 24.10.0.0 - à partir du fichier "Dossier requis"
Photoshop Cloud Value Dialog (Chargé) 1.0.1.0 - à partir du fichier "Dossier requis"
Chargé à : 269 ms - impact du temps de lancement : 0 ms
Share Panel (Chargé) 1.0.6.0 - à partir du fichier "Dossier requis"
Chargé à : 271 ms - impact du temps de lancement : 0 ms
Content Credentials (Chargé) 0.37.3.0 - à partir du fichier "Dossier requis"
Chargé à : 7229 ms - impact du temps de lancement : 3 ms
CC Libraries Panel (Préparé) 3.23.28.0 - à partir du fichier "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Préparé) 0.1.6.0 - à partir du fichier "Dossier requis"
Adjustments Panels (Préparé) 1.12.33.0 - à partir du fichier "Dossier requis"
Photoshop UXP Export-As (Préparé) 5.8.23.0 - à partir du fichier "Dossier requis"
Photoshop Facepile (Chargé) 1.2.1.0 - à partir du fichier "Dossier requis"
Chargé à : 8222 ms - impact du temps de lancement : 0 ms
Photoshop In App Messaging (Chargé) 3.6.10.0 - à partir du fichier "Dossier requis"
Chargé à : 8224 ms - impact du temps de lancement : 0 ms
Photoshop Selection Feedback (Préparé) 0.5.0.0 - à partir du fichier "Dossier requis"
Plugins Panel (Préparé) 1.4.3.0 - à partir du fichier "Dossier requis"
IC popup message (Chargé) 1.0.0.0
Chargé à : 7405 ms - impact du temps de lancement : 0 ms
Multilayer Protection (Chargé) 1.0.0.0
Chargé à : 7406 ms - impact du temps de lancement : 0 ms
Discover Panel (Chargé) 3.4.0.32 - à partir du fichier "Dossier requis"
Chargé à : 8226 ms - impact du temps de lancement : 35 ms
Neural Filters (Marque déposée) 1.15.0.95 - à partir du fichier "Dossier requis"
Temps de balayage : 0 ms - entrées : 33

Extensions :

Bibliothèques 1.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\extensions\capture\capture.html”
Exporter sous 4.8.15 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Exporter sous 4.8.15 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\manager.html”

Modules TWAIN installés : AUCUN

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New Here ,
May 10, 2023 May 10, 2023

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Hello @CoryShubert , thank you for your response!

I did the manipulation but the bug is still present.

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Adobe Employee ,
May 10, 2023 May 10, 2023

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Thank you for the update @Julien297684039owr one thing we see:

 

Vendor name: NVIDIA
Driver date: 2023-02-24 000000.000000-000
Driver age: 3 months
Driver version: 31.0.15.3118  - if there is an update, please do so and restart and see if that solves this.

 

Another idea:

 

Go to Preferences/Tools and disable flick panning and overscroll - does the issue still occur?

Are you using only a mouse or do you also have a graphics tablet/pen?

 

 

 

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New Here ,
May 10, 2023 May 10, 2023

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I have updated my drivers and it's not the solution, the problem still persists even after disabling the options. Thank you for your ideas.

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New Here ,
May 10, 2023 May 10, 2023

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And i am using a mouse only !

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Adobe Employee ,
May 10, 2023 May 10, 2023

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Appreciate your patience @Julien297684039owr 

 

Go to Preferences > Technology Previews... and enable “Older GPU mode (pre 2016)” - Restart Photoshop. Does the problem persist?

 

 

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New Here ,
May 10, 2023 May 10, 2023

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No, unfortunately it still doesn't work

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New Here ,
May 10, 2023 May 10, 2023

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I have noticed that the mouse cursor only lags after a left-click, otherwise the right-click works fine.

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Adobe Employee ,
May 10, 2023 May 10, 2023

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Curious @Julien297684039owr have we tried a different mouse? Wired vs wireless, what happens?

 

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New Here ,
May 11, 2023 May 11, 2023

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This is not my mouse. I tried with another one, and it's the same problem

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Adobe Employee ,
May 11, 2023 May 11, 2023

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@Julien297684039owr the team believes this is a coordinate issue due to having two different sized displays, they were wondering:

 

Go to Windows > Display Preferences and set the zoom percentage level to 100%, 150%, or 200% and then restart the machine. See if that helps.

 

 

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New Here ,
May 12, 2023 May 12, 2023

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Hello @CoryShubert , indeed it seems to be related to that because when I set myself at 100%, my tools work properly. Now my concern is that at 100%, I can't see much and even reading text requires me to get closer to my screen! Thank you for your suggestions anyway, we're making progress.

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New Here ,
Aug 25, 2023 Aug 25, 2023

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Hey @Julien297684039owr! I have been having this same exact issue myself for the last two days. I am taking a Photoshop class at University, so this problem has been extra frustrating! My instructor was trying to help me and she came upon this thread. Resetting the scaling back down to 100% did indeed "fix" the problem, but again, the UI is super tiny, and for some reason the UI scaling options within Photoshop do not actually make the UI bigger.

 

WELL! I found a way to ultimately fix this problem! At least, it worked for me, so hopefully it will work for you, and/or others who may also be having this issue. So go ahead and set your display's scaling to how you need it for the program. Then, if you right click on the app's icon in the taskbar, then right click again on the application's name. Select properties from that menu.

RiverIV_0-1693005387557.png

 

On the "Compatibility" tab, there is a button at the bottom to "Change high DPI settings." (I myself clicked "Change settings for all users" and THEN clicked "Change high DPI settings," but that may not be necessary). Then on that screen you will want to check the box under "Program DPI" AND "High DPI scaling override." Under "High DPI scaling override," I also selected "Application" from the drop down menu, but I am not 100% certain if the other options will work or not. Same for the drop down box under "Program DPI;" not sure if other selections will work or not. Then just hit Okay --> Apply --> Okay. Then the problem should be fixed!

*Disclaimer: This may only work on Windows 11, as when I was early on with troubleshooting, I was on Windows 10 and this did not seem to work for me, but I may be wrong and I just didn't have the right combination of settings.*

RiverIV_1-1693005772385.png

@CoryShubertTagging you so that you can pass this along to the Adobe team!

 

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