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Participant
December 14, 2022
Answered

Move, Rotate Tool do not stay active

  • December 14, 2022
  • 2 replies
  • 559 views

I upgraded to the latest version of Photoshop (24.1.0) and am now having some issues with hotkeys and workspaces. I am not sure what is going on.

 

To use the Move, Rotate, Lasso, Marquee tools, I have to hold down my hotkey or Photoshop will not keep the tool active. When I bring up the Move tool in the toolbar, it stays active. Only the Brush, Smduge and Blend Brush buttons function as usual.

 

It seems that this only happens when I am working in my custom workspace. When I go back to Essentials, my hotkeys also work fine. I created a new workspace, but after about 30 minutes the problem reappeared. Every time I save a workspace, the hotkeys problem occurs.

 

Does anyone have the same problem? Thanjs,

 

This is on Windwos 11 and Wacom Tablet (both latest drivers)

This topic has been closed for replies.
Correct answer CShubert

Hi @Phillipp2687359960z9 sorry to hear this.  A couple things to try:

 

Curious if you have tried changing the springboard keyboard shortcuts time? By default it is set to 200ms which is what it has been for years so if that doesn't work for your workflow, increase the timing or uncheck that option so that spring-loaded keyboard shortcuts are disabled if that fits your workflow.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

2 replies

Participant
December 15, 2022

Hi Cory. Thanks for your fast answer.

 

 I did some tests yesterday and it seems, that this issue only occures if I save a custom workspace. 

But increasing  the springboard keyboard shortcuts time to 250ms fixed the issue. 

 

CShubert
Community Manager
CShubertCommunity ManagerCorrect answer
Community Manager
December 14, 2022

Hi @Phillipp2687359960z9 sorry to hear this.  A couple things to try:

 

Curious if you have tried changing the springboard keyboard shortcuts time? By default it is set to 200ms which is what it has been for years so if that doesn't work for your workflow, increase the timing or uncheck that option so that spring-loaded keyboard shortcuts are disabled if that fits your workflow.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory