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Dyishi
Participant
July 15, 2022
Answered

Move tool & zoom tool hotkey keep switching

  • July 15, 2022
  • 2 replies
  • 2043 views

Hi, I have updated Photoshop to the newest version 23.4.1 yesterday, since then my move tool & zoom tool hotkeys have been buggy. When I have the zoom tool selected, and I press the move tool hotkey, Photoshop will in fact change to the move tool, however it will only last half a second and automatically revert back to zoom tool selected state. The same happens vise versa (when I have the move tool selected and press zoom hotkey).

 

This does NOT happen everytime, but it happens very frequently such that it is a big problem for me. Also everytime it happens, Photoshop creates a gude.log file in the same folder as whichever file I am working on. The gude.log file reads "[Warn] proxy setting delay exceeds threshold: X.XXs" (X is numbers). Additionally, if I press the hotkey twice, Photoshop will not revert back to the previously seleted tool.

 

Note:

1. The above mentioned bug does not happen with other tools selected, only the move tool & zoom tool.

2. The bug does not happen if I use the mouse to select the tool.

3. I do not use Photoshop standard hotkeys, I use "s" for move tool & "z" for zoom tool.

 

I have rolled back my Photoshop to ver. 23.3.2, now this bug does not happen. I am using Windows 10.

 

Hopefully Adobe team can address this bug, thank you Adobe team.

This topic has been closed for replies.
Correct answer Casey25312106jphm

I've been having the same issues and took Corey's advice and it seems to have worked. It's not as fast but the problem has ceased.

2 replies

C
Casey25312106jphmCorrect answer
Participant
July 19, 2022

I've been having the same issues and took Corey's advice and it seems to have worked. It's not as fast but the problem has ceased.

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
July 15, 2022

Hi @Dyishi sorry to hear this.

 

Curious if you have tried changing the springboard keyboard shortcuts time? By default it is set to 200ms which is what it has been for years so if that doesn't work for your workflow, increase the timing or uncheck that option so that spring-loaded keyboard shortcuts are disabled if that fits your workflow.

 

Thank you,

    ovidiut93851121
    ovidiut93851121
    Participant
    January 10, 2023

    I think I have the same problem , Frequently when I press T for text or Z for zoom it switch tool but in a second it switch back to previously tool selected. I don't know how to change springboard keyboard shortcuts time, I google "springboard keyboard shortcuts time" but the only result is this article :)) .  Can you please specify step by step how to do that? Thank you!

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    January 10, 2023

    Hi @ovidiut93851121, happy to help.

    In your Preferences menu in Tools you will find the setting for the keyboard shortcuts time. Adjust it to see what will make the issue go away.

     

     

    Thank you,

    Cory

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