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Riandoro
Participant
February 22, 2021
Question

Move tool freezes file

  • February 22, 2021
  • 1 reply
  • 628 views

Using the move tool will freeze Only the file I'm currently working on but not Photoshop itself. 

Move tool is the only tool this happens with. I first noticed this bug in Photoshop 2020.

The file is still able to Save while frozen, and can be re-opened without closing Photoshop.

Having to close & reopen my file resets the History and ruins my workflow. Please help 

 

Things I've tried

  • Un/Reinstalling Wacom drivers
  • Un/Reinstalling Photoshop
  • Un/Reinstalling Adobe CC
  • Clean Un/Reinstalling graphics drivers 
  • Updating Windows and keeping all drivers updated
This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
February 22, 2021

Try resetting the tools and/or preferences.
To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

from here:

https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

Riandoro
RiandoroAuthor
Participant
March 8, 2021

This did not work for me.

Apologies for the delay. Any other suggestions? 

 

I've found another work around: Opening a new window for the same file allows me to swap without closing once it freezes.