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jonathans36732396
jonathans36732396
Participant
October 2, 2023
Answered

mp4 video offsetting in Photoshop 25

  • October 2, 2023
  • 6 replies
  • 1052 views

When attemping to import a mp4 file into Photoshop (Made in Media Encoder, from Animate), the video offsets.

 

Running windows 10 on an older Nvidia GPU (Quadro K2200.)

 

 

    This topic has been closed for replies.
    Correct answer PECourtejoie

    Hi, I merged some discussions with similar issues.

    does everyone have Bridge open? What is the origin of the videos? Does it happen with default preferences? Try to restore your preferences to the default using this manual method:
    https://helpx.adobe.com/photoshop/using/preferences.html#Manually it lets you keep a copy on the desktop that you can use to revert the process.

    6 replies

    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    March 25, 2024

    @jonathans36732396 and @AimeeCMP does closing Bridge work for you?

    S
    Stephen32715676rmy3
    Participant
    June 11, 2024

    Closing Bridge did not work for me. The video files still open offset.

    B
    Beamed
    Participant
    March 23, 2024

    Closing bridge solved the problem for me

      PECourtejoie
      Community Expert
      PECourtejoieCommunity ExpertCorrect answer
      Community Expert
      March 23, 2024

      Hi, I merged some discussions with similar issues.

      does everyone have Bridge open? What is the origin of the videos? Does it happen with default preferences? Try to restore your preferences to the default using this manual method:
      https://helpx.adobe.com/photoshop/using/preferences.html#Manually it lets you keep a copy on the desktop that you can use to revert the process.

        B
        Beamed
        Participant
        March 23, 2024

        when I open a normal mp4 into photoshpop 2024 as well as the beta version it takes a small part of the right side of the video and moves it to the left. This happens to any mp4 that I open. How can I fix this?

         

          T
          TonyAro127
          Inspiring
          December 11, 2023

          When I open a video file through Bridge or a Photoshop file with a Video in it, the video is offset.

          If I close Bridge and Photoshop, then open Photoshop alone the problem is okay.

          I don't want to have to do this everytime as I usually open Bridge and work from there.

           

          I have the most recent version of Photoshop installed, but I did try older versions.

          I am using a PC wirh Windows 11.

          Help!

            A
            AimeeCMP
            Participant
            November 20, 2023

            Hello,

             

            I've got a bug where my video files (both .mp4 and .mov), when opening in Photoshop with a weird offset happening in the composition. See the red section in the attached screenshot. I'm working on Windows 10 Pro.

             

            Is this a reported bug, and there's a solution in place for it or not?

             

            Thanks in advance for your help.

              A
              AimeeCMP
              Participant
              November 20, 2023

              Also, I'm on Photoshop 25.1.0

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